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Harcastle Growth order form for signature

Email thread

Harcastle Environmental logo Harcastle Environmental · sales

Lewis Kerr sent the Growth order form at £52k plus VAT. Andrew Sugden had not signed by 31 Mar 2025 and will not sign until two cost and scope questions are answered in writing.

What was said

What this says

Current to 13 Oct 26

Lewis Kerr sent the Growth order form at £52k plus VAT. Andrew Sugden had not signed by 31 Mar 2025 and will not sign until two cost and scope questions are answered in writing.

Ask: Andrew wants two written answers before signing: the full cost beyond the order form, and how many customers the first phase touches.

Customer view: He is not refusing. The business case is nearly written and he says he will come back quickly once he has both answers.

Next: The 28 Mar 2025 target has passed. The order form is an unsigned open item until the executed copy is returned.

AI · claude-sonnet-5-5 · 13 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages2
First message2025-03-26
Last message2025-03-31

Messages

  1. Lewis Kerr
    Lewis Kerr 26 Mar 2025 13:25
    to Andrew Sugden
    Andrew, The order form for the Growth subscription is attached for your signature. The total value of the deal is £51,600 plus VAT, as discussed, and the terms are the ones we went through on the call. We had been aiming for 28 Mar 2025. If that is still realistic, I can have everything ready on our side as soon as it comes back signed. If you need more time to finish the business case, tell me and I will plan around that. I'll be at my desk all week if you want to talk anything through. Kind regards, Lewis
  2. Andrew Sugden
    Andrew Sugden 31 Mar 2025 12:29
    to Lewis Kerr
    Lewis, Apologies for the delay. We have not signed yet, and 28 Mar 2025 has gone. The business case is nearly written, but I won't sign before it is finished. Two gaps remain: what is the full cost to us beyond the order form, and how many of our customers does the first phase touch? If you can answer both in writing, I will put it in the plan and come back to you quickly. Andrew Sugden

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