What was said
What this says
Current to 13 Oct 26Lewis Kerr sent the Growth order form at £52k plus VAT. Andrew Sugden had not signed by 31 Mar 2025 and will not sign until two cost and scope questions are answered in writing.
Ask: Andrew wants two written answers before signing: the full cost beyond the order form, and how many customers the first phase touches.
Customer view: He is not refusing. The business case is nearly written and he says he will come back quickly once he has both answers.
Next: The 28 Mar 2025 target has passed. The order form is an unsigned open item until the executed copy is returned.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 26 Mar 2025 13:25Andrew, The order form for the Growth subscription is attached for your signature. The total value of the deal is £51,600 plus VAT, as discussed, and the terms are the ones we went through on the call. We had been aiming for 28 Mar 2025. If that is still realistic, I can have everything ready on our side as soon as it comes back signed. If you need more time to finish the business case, tell me and I will plan around that. I'll be at my desk all week if you want to talk anything through. Kind regards, Lewis
- Andrew Sugden 31 Mar 2025 12:29Lewis, Apologies for the delay. We have not signed yet, and 28 Mar 2025 has gone. The business case is nearly written, but I won't sign before it is finished. Two gaps remain: what is the full cost to us beyond the order form, and how many of our customers does the first phase touch? If you can answer both in writing, I will put it in the plan and come back to you quickly. Andrew Sugden