What the paper says
Document roll-up
Current to 11 Oct 26All 22 documents read. The order form executed 16 Apr 2026 sets Growth at £48,500 per year from 1 May 2026 to 30 Apr 2027. Two renewal proposals from Feb 2025 cite a £46,300 contracted figure that no executed document states.
Executed: Six documents are executed. The current one is the order form signed 16 Apr 2026: Growth with 40 licensed users plus a five-connector pack, £48,500 per year contracted, 1 May 2026 to 30 Apr 2027, billed annually in advance.
Earlier executed paper:
- the Master Services Agreement and the Data Processing Agreement, both signed 12 Apr 2024
- the order form of 12 Apr 2024: £41,800 a year after a 5% first-term discount, ending 30 Apr 2025
- the connector order form of 18 Nov 2024: £4,500 a year
- the order form of 25 Apr 2025: £48,500 a year, ending 30 Apr 2026
Open items: Later executed order forms supersede every draft and proposal, so none is live. The draft expansion proposal of 16 Oct 2024 leaves a £4,500 annual price and a £2,010 deal value unreconciled, and the executed connector order form repeats the pair without explaining it.
Contradictions: The draft renewal proposal of 24 Feb 2025 and the final proposal of 27 Feb 2025 give the contracted figure as £46,300. No executed document read states it: the 12 Apr 2024 order form states £41,800 and the 18 Nov 2024 order form states £4,500.
The order form of 16 Apr 2026 says it sits under a Master Subscription Agreement. The executed agreement of 12 Apr 2024 is titled Master Services Agreement.
Commitments: The 16 Apr 2026 order form commits to 99.5% availability and a P1 first response of 1 business hour. It also sets a service credit of 10% of one month's fee, for availability only, and payment 30 days from invoice.
The executed DPA also binds BB-Demo. It may not move personal data outside the United Kingdom without written agreement, and it must report a breach without undue delay.
Gaps: No executed order form names the customer signatory. The QBR of 17 Sep 2026 notes no active account executive, although Priya Raman signed the April order form, so the documents do not show who owns the next renewal.
The 25 Apr 2025 order form lists Growth at £44,000, the v1 list price. No document yet addresses the price for the term after 30 Apr 2027.
Executed terms
Current to 9 Oct 26- Billingannual, in advanceSource: doc_016_021
- End2027-04-30Source: doc_016_021
- Price£48,500 per yearSource: doc_016_021
- Service levels["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee for each month with an availability breach", "Credits for availability only"]["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee for each month with an availability breach", "Credits for availability only"] · Source: doc_016_021
- Start2026-05-01Source: doc_016_021
- Term months12Source: doc_016_021
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (7)
- Draft master services agreement draft · contract · 26 Mar 2024
- Signed Growth tier MSA executed · contract · 12 Apr 2024
- Executed data processing agreement executed · dpa · 12 Apr 2024
- Executed Growth order form executed · order form · 12 Apr 2024
- Extra connector pack order form executed · order form · 18 Nov 2024
- Executed Growth order form executed · order form · 25 Apr 2025
- Signed Growth renewal order form executed · order form · 16 Apr 2026
- Onboarding (1)
- Onboarding plan for Growth tier issued · onboarding plan · 8 May 2024
- Proposals (4)
- Draft Growth tier proposal draft · proposal · 6 Mar 2024
- Growth tier sales proposal issued · proposal · 11 Mar 2024
- Draft Growth expansion proposal draft · proposal · 16 Oct 2024
- Growth connector expansion proposal issued · proposal · 21 Oct 2024
- QBRs (5)
- Quarterly review ahead of renewal issued · qbr deck · 19 Sep 2024
- QBR ahead of renewal issued · qbr deck · 18 Mar 2025
- Quarterly review showing falling usage issued · qbr deck · 15 Sep 2025
- Quarterly review before term end issued · qbr deck · 18 Mar 2026
- Quarterly business review deck issued · qbr deck · 17 Sep 2026
- Renewals (4)
- Draft Growth renewal proposal draft · renewal proposal · 24 Feb 2025
- Growth renewal proposal for 2025 term issued · renewal proposal · 27 Feb 2025
- Draft Growth renewal proposal draft · renewal proposal · 19 Feb 2026
- Growth renewal proposal issued · renewal proposal · 24 Feb 2026
- Security (1)
- Growth tier security questionnaire answers issued · security questionnaire · 26 Feb 2024
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Brannock Medical Supplies - Renewal Proposal | Brannock Medical Supplies - Order Form (signed) | The renewal proposal of 27 Feb 2025, like the draft of 24 Feb 2025, gives the contracted figure as £46,300. The executed order form of 12 Apr 2024 states £41,800, the connector order form states £4,500, and no executed document states £46,300. |
| Brannock Medical Supplies - Order Form (signed) | Brannock Medical Supplies - Master Services Agreement (signed) | The order form of 16 Apr 2026 says it sits under a Master Subscription Agreement. The executed agreement of 12 Apr 2024 is titled Master Services Agreement. |