What it says
What this says
Current to 11 Oct 26Executed order form for the Growth tier, signed 12 Apr 2024. It states 99.5% availability, P1 first response of 1 business hour, and a net subscription of £41,800 a year after a 5% first-term discount. One annual term from 1 May 2024 to 30 Apr 2025.
What it is: an executed order form under the BB-Demo master subscription agreement for Growth, with an eight-week implementation. The text states "this executed order form prevails" over any earlier draft or quotation.
Commits: availability of 99.5%, P1 first response of 1 business hour, and annual billing in advance with payment 30 days from invoice. The subscription is £41,800 net and the implementation is £12,000 one-off.
Unusual: the 5% discount applies to the first term only. Credit is for availability only, and "A delay in the nightly refresh is not a basis for credit".
Not settled: the order form states one annual term ending 30 Apr 2025 and says nothing on renewal, auto-renewal or notice. It does not show what happened after that date, and the customer signatory is not named.
As found in this document
Current to 9 Oct 26- Date end30 Apr 2025Source: object_read:doc_016_007
- Date signed12 Apr 2024Source: object_read:doc_016_007
- Date start1 May 2024Source: object_read:doc_016_007
- Price£41,800Source: object_read:doc_016_007
- Availability99.5%Source: object_read:doc_016_007
- P1 first response1 business hourSource: object_read:doc_016_007
- Service credit10% of one month's fee for a month in which availability is breached10% of one month's fee for a month in which availability is breached · Source: object_read:doc_016_007
- Credit basisAvailability onlySource: object_read:doc_016_007
- Annual recurring charge (subscription, net)£41,800Source: object_read:doc_016_007
- One-off implementation fee£12,000Source: object_read:doc_016_007
- Total contract value£53,800Source: object_read:doc_016_007
- BillingThe subscription is billed annually in advanceThe subscription is billed annually in advance · Source: object_read:doc_016_007
- Payment terms30 days from the date of invoiceSource: object_read:doc_016_007
- Implementation8 weeks, up to 8 connectorsSource: object_read:doc_016_007
The document
Body
Brannock Medical Supplies - Order Form (signed)
Status: Executed
This order form is placed under the BB-Demo master subscription agreement and sets out the commercial terms between BB-Demo and Brannock Medical Supplies for the company brain, run inside Brannock Medical Supplies' own Snowflake account.
1. Parties
| Supplier | BB-Demo, London |
| Customer | Brannock Medical Supplies, Nottingham |
| BB-Demo account owner | Priya Raman, Account Executive |
| BB-Demo customer success manager | Marcus Bell |
2. Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44,000 | 5% | £41,800 | Yes, annual |
| IMP-GROWTH | Implementation – Growth (8 weeks, up to 8 connectors) | 1 | £12,000 | 0% | £12,000 | No, one-off |
The discount applies to the first term only.
3. Commercial summary
| Item | Amount |
|---|---|
| Annual recurring charge (subscription, net) | £41,800 |
| One-off implementation fee | £12,000 |
| Total contract value | £53,800 |
4. Term
Read the whole document (2,527 characters)
- Tier: Growth
- Subscription start date: 1 May 2024
- Subscription end date: 30 Apr 2025
- The subscription is for one annual term from the start date.
5. Billing and payment
- The subscription is billed annually in advance.
- The implementation fee is billed as a one-off charge.
- Payment terms are 30 days from the date of invoice.
- All amounts are in pounds sterling and exclude VAT.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee for a month in which availability is breached |
| Credit basis | Availability only |
Service credits are given for availability only. A delay in the nightly refresh is not a basis for credit under this order form.
7. General
- This order form is governed by the master subscription agreement between the parties, which applies to anything not set out here.
- Where this order form and any earlier draft or quotation differ, this executed order form prevails.
- Changes to the lines, term or service levels need a written variation signed by both parties.
8. Signatures
| For BB-Demo | For Brannock Medical Supplies | |
|---|---|---|
| Name | Priya Raman | Authorised signatory |
| Title | Account Executive | Authorised signatory, Brannock Medical Supplies |
| Date signed | 12 Apr 2024 | 12 Apr 2024 |
Unusual terms
Current to 9 Oct 26- 5% first-term discount
- credit for availability only, not nightly refresh delay
- single annual term with no stated renewal