Brannock Medical Supplies - Master Services Agreement (signed)
Documentexecuted Brannock Medical Supplies: documents · contract · executed · 2024-04-12
Executed MSA signed on 12 Apr 2024 for the Growth tier. Availability 99.5%, P1 first response 1 business hour. Annual fee £41,800 after a 5% first-term discount, plus a £12,000 one-off implementation fee.
What it says
What this says
Current to 11 Oct 26Executed MSA signed on 12 Apr 2024 for the Growth tier. Availability 99.5%, P1 first response 1 business hour. Annual fee £41,800 after a 5% first-term discount, plus a £12,000 one-off implementation fee.
What it is: the executed Master Services Agreement between B-Brain and Brannock Medical Supplies, version 1, signed on 12 Apr 2024. It sets the contracted Growth tier price and terms.
Commits: "Annual, in advance" billing with "30 days from invoice" payment terms. Service levels are availability 99.5%, P1 first response 1 business hour, and nightly refresh "Complete by 07:00 customer local time on business days".
Unusual: the 5% discount applies to the first term only, so the fee is not the stated list price on renewal. Service credits are "for availability only", not data freshness.
Not settled: the initial term ended on 30 Apr 2025 and renewal is only "by agreement between the parties". The document does not show what happened afterwards, any renewal price, or the customer signatory's name.
As found in this document
Current to 9 Oct 26- Date end30 Apr 2025Source: object_read:doc_016_005
- Date signed12 Apr 2024Source: object_read:doc_016_005
- Date start1 May 2024Source: object_read:doc_016_005
- Price£41,800Source: object_read:doc_016_005
- Availability99.5%Source: object_read:doc_016_005
- P1 first response1 business hourSource: object_read:doc_016_005
- Nightly data refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_016_005
- Service credit10% of one month's fee for a month in which availability is breached10% of one month's fee for a month in which availability is breached · Source: object_read:doc_016_005
- Annual recurring fee£41,800Source: object_read:doc_016_005
- One-off implementation fee£12,000Source: object_read:doc_016_005
- Total contract value£53,800Source: object_read:doc_016_005
- Billing frequencyAnnual, in advanceSource: object_read:doc_016_005
- Payment terms30 days from invoiceSource: object_read:doc_016_005
- Implementation scopeImplementation, Growth tier (eight weeks, up to eight connectors)Implementation, Growth tier (eight weeks, up to eight connectors) · Source: object_read:doc_016_005
The document
Body
Unusual terms
Current to 9 Oct 26- 5% discount on first term only
- Service credits for availability only
- Renewal by agreement, no automatic renewal