Debbie Rowntree
Person
Ashwell Mercer Interiors · finance
Credit controller at Ashwell Mercer Interiors and the main user of the brain. She handles BB-Demo's invoices and joined renewal calls. She did not decide the renewal. The administrators confirmed no renewal on 19 Aug 2026.
Who they are
Insight
Current to 14 Oct 26Credit controller at Ashwell Mercer Interiors and the main user of the brain. She handles BB-Demo's invoices and joined renewal calls. She did not decide the renewal. The administrators confirmed no renewal on 19 Aug 2026.
Role: Credit Controller in Reading, CRM role finance. She receives BB-Demo's invoices and reminders, and asks most of the questions on the brain, using it before client calls.
Influence: she made the value case on renewal calls but Valerie Okon, the Finance Director, held the board decision. Her replies on invoices are slow and often cite internal sign-off.
Watch: on 19 Aug 2026 she confirmed the overdue BB-Demo invoice is not in dispute. The later thread on INV-155-0009 shows it held because the team stopped using the platform. A statement of claim in the administration is the route to recovery.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ashwell Mercer Interiors | Credit Controller | finance | debbie.rowntree@ashwellmercer.example |
Activity
- 8 Sep 2026email_threadOverdue invoice INV-155-0009: fourth reminder
- 19 Aug 2026callAshwell Mercer Interiors / BB-Demo – Check In
+1 - 10 Aug 2026email_threadInvoice INV-155-0009: third reminder
- 16 Jul 2026email_threadInvoice INV-155-0009: second payment reminder
- 6 Jul 2026callAshwell Mercer Interiors / BB-Demo – Renewal
+2 - 2 Jul 2026email_threadInvoice INV-155-0009: payment reminder
- 8 Jun 2026email_threadPayment reminder: INV-155-0008
- 26 May 2026email_threadInvoice INV-155-0009
- 26 May 2026invoiceINV-155-0009
- 11 May 2026email_threadInvoice INV-155-0008 still outstanding
- 15 Apr 2026email_threadOverdue invoice INV-155-0008, second reminder
- 1 Apr 2026email_threadInvoice INV-155-0008: payment reminder
- 23 Feb 2026email_threadInvoice INV-155-0008 for Ashwell Mercer Interiors
- 23 Feb 2026invoiceINV-155-0008
- 9 Feb 2026email_threadInvoice INV-155-0007: third reminder
- 14 Jan 2026email_threadPayment reminder: invoice INV-155-0007
- 31 Dec 2025email_threadInvoice INV-155-0007: payment reminder
- 24 Nov 2025email_threadAshwell Mercer Interiors: outstanding subscription invoice, fourth reminder
- 24 Nov 2025email_threadInvoice INV-155-0007 for your Growth subscription
- 24 Nov 2025invoiceINV-155-0007
- 27 Oct 2025email_threadInvoice INV-155-0006: payment reminder
- 1 Oct 2025email_threadInvoice INV-155-0006: second payment reminder
- 17 Sep 2025email_threadPayment reminder: invoice INV-155-0006
- 11 Aug 2025email_threadInvoice INV-155-0006 for Ashwell Mercer Interiors
- 11 Aug 2025invoiceINV-155-0006
- 18 Jul 2025callAshwell Mercer Interiors / BB-Demo – Renewal+2
- 14 Jul 2025email_threadPayment reminder: invoice INV-155-0005
- 30 Jun 2025email_threadInvoice INV-155-0005 payment reminder
- 2 Jun 2025callAshwell Mercer Interiors / BB-Demo – Renewal+2
- 23 May 2025email_threadInvoice INV-155-0005 for your records
- 23 May 2025invoiceINV-155-0005
- 16 Apr 2025email_threadPayment reminder: INV-155-0004
- 2 Apr 2025email_threadInvoice INV-155-0004: payment reminder
- 24 Feb 2025email_threadInvoice INV-155-0004 from BB-Demo
- 24 Feb 2025invoiceINV-155-0004
- 10 Feb 2025email_threadInvoice INV-155-0003: third reminder
- 15 Jan 2025email_threadInvoice INV-155-0003 overdue
- 2 Jan 2025email_threadPayment reminder: invoice INV-155-0003
- 25 Nov 2024email_threadInvoice INV-155-0003 for your records
- 25 Nov 2024invoiceINV-155-0003
- 6 Nov 2024email_threadPayment reminder: invoice issued 23 Aug 2024
- 28 Oct 2024email_threadThird reminder: invoice issued 12 Aug 2024
- 14 Oct 2024email_threadSecond reminder: outstanding invoice
- 2 Oct 2024email_threadOverdue invoice from 12 Aug 2024: second reminder
- 30 Sep 2024email_threadInvoice issued 23 Aug 2024: payment reminder
- 18 Sep 2024email_threadOur invoice from August
- 23 Aug 2024email_threadInvoice for your first subscription period
- 23 Aug 2024invoiceINV-155-0002
- 12 Aug 2024email_threadOur invoice for the Growth implementation
- 12 Aug 2024invoiceINV-155-0001
- 22 Jul 2024email_threadGrowth proposal: next steps after our call
+2 - 22 Jul 2024callAshwell Mercer Interiors / BB-Demo – Negotiation+2