Invoice INV-155-0009: payment reminder

Email thread

Billing thread: Rachel Dunmore chased Debbie Rowntree about INV-155-0009, gross £13k, issued 26 May 2026 and due 25 Jun 2026. There is no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Billing thread: Rachel Dunmore chased Debbie Rowntree about INV-155-0009, gross £13k, issued 26 May 2026 and due 25 Jun 2026. There is no customer response in the thread.

Ask: Rachel Dunmore asked Debbie Rowntree to confirm approval and a scheduled payment date. She offered to correct the invoice if a missing PO number or a query was holding it up.

Context: The email says the invoice covers the annual subscription, contracted at £44k a year for 40 licensed users.

Customer view: There is no customer response, so the evidence does not show the reason for non-payment.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2026-07-02

Last message2026-07-02

Emailmade from

Messages

Rachel Dunmore 2 Jul 2026 11:17
to Debbie Rowntree
Dear Debbie, I am writing about invoice INV-155-0009, which our records show as unpaid. For your records, the invoice was issued on 26 May 2026 and fell due on 25 Jun 2026. It is now a week past that date. The amounts are: - Net amount: £11,000 - VAT: £2,200 - Gross amount: £13,200 It covers the annual subscription for Ashwell Mercer Interiors, which is contracted at £44,000 a year for 40 licensed users. Could you confirm whether the invoice has been approved for payment, and if so on which date it is scheduled? If it has been held up on your side, for example by a missing PO number or a query with the invoice itself, please let me know and I will correct it straight away. Please find the invoice attached again for your records. I would be grateful for a reply by the end of next week so that I can close this off in our ledger before month end. Kind regards, Rachel Dunmore Finance Manager

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