Payment reminder: invoice INV-155-0007

Email thread

Billing thread: Rachel Dunmore sends a second reminder to credit controller Debbie Rowntree for invoice INV-155-0007, £13k gross, due 24 Dec 2025. There is no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Billing thread: Rachel Dunmore sends a second reminder to credit controller Debbie Rowntree for invoice INV-155-0007, £13k gross, due 24 Dec 2025. There is no customer response in the thread.

Ask: Rachel asks Debbie to confirm the PO number held against the invoice and the date payment will be released. She also asks for a remittance if it has already been paid.

Customer view: the thread holds no reply, so the evidence does not show why the invoice is unpaid.

Next: the invoice covers the Growth subscription, so non-payment is a money question until the customer says otherwise.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2026-01-14

Last message2026-01-14

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Messages

Rachel Dunmore 14 Jan 2026 14:28
to Debbie Rowntree
Dear Debbie, This is a second reminder about the invoice below, which remains unpaid on our ledger and is now past its due date. Please find the details for your records: - Invoice number: INV-155-0007 - Issued: 24 Nov 2025 - Due: 24 Dec 2025 - Net amount: £11,000 - VAT: £2,200 - Gross amount: £13,200 The invoice covers the Growth subscription for Ashwell Mercer Interiors under the current agreement. I have attached a copy again in case the original did not reach the right person. Could you confirm the PO number you are holding against it, and let me know the date on which payment will be released? If the invoice is with someone else in your team, please point me to them and I will send it on directly. If payment has already been made, please send me the remittance so I can allocate it against the right invoice. Kind regards, Rachel Dunmore Finance Manager

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