What was said
What this says
As at Fri 9 Oct 2026Billing thread. On 1 Oct 2025 Rachel Dunmore sent Debbie Rowntree a second reminder that invoice INV-155-0006 (£13k gross) was unpaid. There is no customer response in the thread.
Ask: Rachel asked Debbie to confirm whether the invoice was approved for payment and on what date, and whether a PO number was needed to reissue it.
Customer view: there is no customer response in the thread, so the reason for non-payment is not shown. The invoice was due on 10 Sep 2025 and was around three weeks late at the time of writing.
Next: BG-Demo finance needs a payment date or a PO number from the customer's credit controller.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 1 Oct 2025 13:14Dear Debbie, This is a second reminder about invoice INV-155-0006, which our records show as unpaid. For your records, the details are: - Invoice number: INV-155-0006 - Issued: 11 Aug 2025 - Due: 10 Sep 2025 - Net amount: £11,000 - VAT: £2,200 - Gross amount: £13,200 The invoice is now around three weeks past its due date. Please find the invoice attached again for convenience. Could you confirm whether it has been approved for payment, and if so, the date it will be paid? If a purchase order is needed on your side, could you confirm the PO number so I can add it to the invoice and reissue it? If payment has already been sent, please let me know the date and ignore this note, and I will match it against the bank statement. Kind regards, Rachel Dunmore Finance Manager