Dean Hargreaves
Person
Brackwell Freight Ltd: documents · user
Dean Hargreaves is a Warrington depot account manager and a hands-on, non-admin user of the account view. He values it for checking retailers before calls. He has raised repeated slow-load and sync tickets, and did not reply to the 29 Dec 2025 webinar invitation.
Who they are
Insight
Current to 11 Oct 26Dean Hargreaves is a Warrington depot account manager and a hands-on, non-admin user of the account view. He values it for checking retailers before calls. He has raised repeated slow-load and sync tickets, and did not reply to the 29 Dec 2025 webinar invitation.
Role: Dean is a Depot Account Manager at the Warrington depot, with a platform user account and no admin rights. The record shows no deals for him and ten tickets.
Influence: he is a daily user, not a decision-maker. Signing and admin cover ran through Liam Doherty and Aisha Rahman, but Dean's depot experience is a credible adoption story for other depot managers.
Watch: his tickets repeat on slow account views and CRM sync duplicates, and one first response took 735 minutes. He did not answer the 29 Dec 2025 webinar invitation, which also flagged falling logins.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Depot Account Manager | user | dean.hargreaves@brackwellfreight.example |
Activity
- 15 Jan 2026eventBB-Demo webinar
+28 - 29 Dec 2025email_threadInvitation: BB-Demo webinar on Thursday 15 January 2026
- 30 Oct 2025email_threadWarrington account view: following up
- 29 Oct 2025ticketCan't access customer account
- 17 Jul 2025eventBB-Demo webinar
+15 - 8 Jul 2025ticketCustomer list filter not working
- 26 Jun 2025ticketDuplicate records in account view
- 22 Jun 2025email_threadInvitation to our July webinar
- 27 Feb 2025ticketCustomer account search returning wrong results
- 31 Jan 2025ticketCRM customer data not syncing
- 24 Sep 2024ticketAccount status filter not loading
- 23 Jul 2024email_threadAccount view slow at Warrington - follow-up
- 22 Jul 2024ticketHow to search for a customer account
- 29 Apr 2024ticketDuplicate customer records in the system
- 15 Feb 2024ticketHow do I view a customer account and their recent calls together?
- 15 Jan 2024callBrackwell Freight Ltd / BB-Demo – Training
- 11 Jan 2024callBrackwell Freight Ltd / BB-Demo – Training
- 9 Jan 2024email_threadGetting the depot team trained on the brain
- 5 Jan 2024email_threadTraining session for the depot team
- 6 Dec 2023ticketCan't log in – access denied
- 10 Oct 2023email_threadFollow-up: demo on your own data
+2 - 6 Oct 2023callBrackwell Freight Ltd / BB-Demo – Demo+2