Training session for the depot team

Hi Dean, Good to speak earlier. Here is what I would like to do for your training session. The plan is a short, practical session on the account view, so you can see an account, its delivery-exception tickets and the calls together without hopping between screens. I will use your own depot's accounts rather than examples, so it is relevant to Warrington. What I need from your side is: - a time next week that suits you between your busy spells on the depot floor - the names of any colleagues you would like to join. Bear in mind that your licence covers a set number of users, so I will only invite as many as there are seats free. Aisha can confirm who has already been given one. Would a mid-morning slot work, or is the afternoon quieter for you? Thanks, Callie

Hi Callie afternoon is better, mornings are mad here maybe Wednesday or Thursday, after lunch. can do an hour no more I'll ask a couple of the lads. will check with Aisha about seats screen was slow when I tried it today, it's gone odd again. can someone have a look Cheers, Dean

Hi Dean, That works. I will pencil in Wednesday after lunch and keep it to the hour, with Thursday as the back-up. I will send the invite once you have confirmed who is joining. On the slow screen: I will check the first refresh and the load on our side before the session, so we are not training you on something sluggish. If you can tell me roughly when it happens, that helps, but there is no need to write it up in detail. Aisha can send me a screenshot if it comes back. Once I have your list of names I will double-check them against the seats before I send anything out. Thanks, Callie