What the paper says
Document roll-up
Current to 11 Oct 26Live paper is the Growth renewal order form signed 16 Apr 2026: £48,500 per year, 1 May 2026 to 30 Apr 2027, under the MSA and DPA signed 12 Apr 2024. All drafts are superseded. Records from 2025 cite a £46,300 figure that no executed document states.
Executed: The order form signed 16 Apr 2026 is the live contract. It covers Growth with 40 licensed users plus a five-connector pack at £4,500, at £48,500 per year from 1 May 2026 to 30 Apr 2027.
Executed: It sits under the signed MSA and DPA of 12 Apr 2024. The earlier signed order forms of 12 Apr 2024, 18 Nov 2024 and 25 Apr 2025 cover terms that have ended.
Open items: Each draft and proposal has been overtaken by an executed copy. This includes the renewal draft of 19 Feb 2026 and the renewal proposal of 24 Feb 2026, both at £48,500, which match the signed order form.
Contradictions: Three records give contracted ARR as £46,300: the renewal proposal of 27 Feb 2025, its draft of 24 Feb 2025 and the QBR of 18 Mar 2025. No executed document states that figure, and the signed connector order form of 18 Nov 2024 gives £41,800 at signing.
Contradictions: The order form of 16 Apr 2026 cites a Master Subscription Agreement. The signed agreement of 12 Apr 2024 is titled Master Services Agreement.
Commitments: The 16 Apr 2026 order form commits to 99.5% availability and a P1 first response of 1 business hour. It gives a credit of 10% of one month's fee for each month with an availability breach, for availability only.
Commitments: Billing is annual, in advance, with payment due 30 days from the date of invoice. The signed DPA of 12 Apr 2024 bars moving personal data outside the United Kingdom without written agreement and requires breach notice without undue delay.
Gaps: The roll-up covers 21 of 22 documents. The final proposal of 11 Mar 2024 was not read.
Gaps: The current order form does not name the customer signatory. It also states no nightly refresh deadline and no renewal notice period.
Gaps: The connector order form of 18 Nov 2024 shows £4,500 a year but a total contract value of £2,010, and it does not explain the difference.
Gaps: The QBR of 17 Sep 2026 notes no active account executive at B-Brain, although Priya Raman signed the current order form. The evidence does not show who owns the renewal now.
Executed terms
Current to 9 Oct 26- Billingannual, in advance, 30 days from the date of invoiceannual, in advance, 30 days from the date of invoice · Source: doc_016_021
- End2027-04-30Source: doc_016_021
- Price£48,500 per yearSource: doc_016_021
- Service levels["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee for each month with an availability breach, availability only"]["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee for each month with an availability breach, availability only"] · Source: doc_016_021
- Start2026-05-01Source: doc_016_021
- Term months12Source: doc_016_021
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (7)
- Draft master services agreement draft · contract · 26 Mar 2024
- Signed Growth tier MSA executed · contract · 12 Apr 2024
- Executed data processing agreement executed · dpa · 12 Apr 2024
- Executed Growth order form executed · order form · 12 Apr 2024
- Extra connector pack order form executed · order form · 18 Nov 2024
- Executed Growth order form executed · order form · 25 Apr 2025
- Signed Growth renewal order form executed · order form · 16 Apr 2026
- Onboarding (1)
- Onboarding plan for Growth tier issued · onboarding plan · 8 May 2024
- Proposals (4)
- Draft Growth tier proposal draft · proposal · 6 Mar 2024
- Brannock Medical Supplies - Proposal issued · proposal · 11 Mar 2024
- Draft Growth expansion proposal draft · proposal · 16 Oct 2024
- Growth connector expansion proposal issued · proposal · 21 Oct 2024
- QBRs (5)
- Quarterly review ahead of renewal issued · qbr deck · 19 Sep 2024
- QBR ahead of renewal issued · qbr deck · 18 Mar 2025
- Quarterly review showing falling usage issued · qbr deck · 15 Sep 2025
- Quarterly review before term end issued · qbr deck · 18 Mar 2026
- Quarterly business review deck issued · qbr deck · 17 Sep 2026
- Renewals (4)
- Draft Growth renewal proposal draft · renewal proposal · 24 Feb 2025
- Growth renewal proposal for 2025 term issued · renewal proposal · 27 Feb 2025
- Draft Growth renewal proposal draft · renewal proposal · 19 Feb 2026
- Growth renewal proposal issued · renewal proposal · 24 Feb 2026
- Security (1)
- Growth tier security questionnaire answers issued · security questionnaire · 26 Feb 2024
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Brannock Medical Supplies - Renewal Proposal | Brannock Medical Supplies - Order Form (signed) | The renewal proposal of 27 Feb 2025 states contracted ARR of £46,300. The executed connector order form of 18 Nov 2024 states £41,800 at signing, and no executed document states £46,300. |
| Brannock Medical Supplies - QBR | Brannock Medical Supplies - Order Form (signed) | The QBR of 18 Mar 2025 states contracted ARR of £46,300. The executed order form of 12 Apr 2024 states a net subscription of £41,800 a year. |
| Brannock Medical Supplies - Order Form (signed) | Brannock Medical Supplies - Master Services Agreement (signed) | The order form of 16 Apr 2026 cites a Master Subscription Agreement. The executed agreement of 12 Apr 2024 is titled Master Services Agreement. |