Jenna Price
Person
Hollins Tarrant: documents · champion
Jenna Price is the CRM champion and platform admin at Hollins Tarrant, and the main contact for B-Brain. She is stretched, defers sessions, and is the sole link to the connector fixes. Her MD Rob Ellery is questioning value ahead of the 4 Jan 2027 renewal.
Who they are
Insight
Current to 11 Oct 26Jenna Price is the CRM champion and platform admin at Hollins Tarrant, and the main contact for B-Brain. She is stretched, defers sessions, and is the sole link to the connector fixes. Her MD Rob Ellery is questioning value ahead of the 4 Jan 2027 renewal.
Role: Operations Manager in Bristol, CRM role champion, platform admin since 2024-01-04. She raises most tickets and is the only person who knows the new CRM.
Influence: Jenna shapes the day-to-day relationship, but the value decision sits with Rob Ellery, who left the detail to her at the 7 May 2026 QBR. She expects the directors to ask about the renewal.
Watch: She has parked several sessions, citing a stretched team, and the connector fix depends on her time. Rob has asked her twice what the company gets from the brain. The evidence does not show her view of price or rivals.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hollins Tarrant | Operations Manager | champion | jenna.price@hollinstarrant.example |
CRMmade from
Activity
- 26 Oct 2026callHollins Tarrant / B-Brain – Renewal
+2 - 19 Oct 2026callHollins Tarrant / B-Brain – Renewal+2
- 5 Oct 2026dealHollins Tarrant – Renewal
- 25 Aug 2026ticketCRM connector sync errors
- 25 Aug 2026email_threadAnother session?
- 10 Aug 2026ticketSalesforce connector keeps dropping
- 4 Aug 2026email_threadNotes and a few options
- 3 Aug 2026callHollins Tarrant / B-Brain – Check In
- 24 Jul 2026email_threadBooking a check-in
- 22 Jul 2026ticketDashboard not refreshed after overnight sync
- 22 Jul 2026email_threadRefresh issue today and what we're doing about it
- 21 Jul 2026ticketHow do I search across all of our recent placements?
- 13 Jul 2026ticketHow do I build a dashboard?
- 1 Jul 2026ticketGetting the best answers from the brain
- 16 Jun 2026email_threadNotes from our check-in
- 15 Jun 2026callHollins Tarrant / B-Brain – Check In
- 11 Jun 2026ticketCRM connector not syncing
- 1 Jun 2026ticketStale client information in queries
- 22 May 2026ticketClient data not refreshing
- 12 May 2026ticketCRM connector not syncing
- 12 May 2026callHollins Tarrant / B-Brain – Check In
- 8 May 2026email_threadQuick check-in this month?
- 7 May 2026callHollins Tarrant / B-Brain – Qbr+1
- 29 Apr 2026email_threadUsage review before the summer
- 27 Apr 2026ticketConnector configuration issues
- 21 Apr 2026callHollins Tarrant / B-Brain – Onboarding
- 20 Apr 2026ticketPlacements connector timing out
- 20 Apr 2026email_threadMonday's onboarding session
- 16 Apr 2026eventB-Brain webinar
+11 - 14 Apr 2026ticketPlacements connector not syncing
- 14 Apr 2026email_threadGetting more of the team started
- 8 Apr 2026ticketHubSpot connector sync timing out
- 2 Apr 2026ticketMissing placements and connector sync failures
- 26 Mar 2026callHollins Tarrant / B-Brain – Onboarding
- 25 Mar 2026email_threadToday's session
- 17 Mar 2026callHollins Tarrant / B-Brain – Escalation
+1 - 12 Mar 2026email_threadTickets and a catch-up call
- 11 Mar 2026ticketHubSpot connector still not syncing after permission changes
- 9 Mar 2026ticketHubSpot query permissions blocking sync
- 6 Mar 2026ticketHubSpot connector still failing to sync data
- 4 Mar 2026ticketHubSpot connector not syncing
- 6 Feb 2026callHollins Tarrant / B-Brain – Check In
- 5 Jan 2026email_threadPrice letter and the January renewal
- 5 Nov 2025email_threadFollow-up from our quarterly review
- 4 Nov 2025callHollins Tarrant / B-Brain – Qbr
- 3 Nov 2025callHollins Tarrant / B-Brain – Check In
- 30 Oct 2025email_threadQuarterly review - finding a time
- 3 Oct 2025dealHollins Tarrant – Renewal
- 24 Sep 2025ticketHow often does the data refresh?
- 14 Aug 2025ticketHow do I search across all my data sources?
- 8 Aug 2025callHollins Tarrant / B-Brain – Check In
- 5 Aug 2025email_threadQuick check-in before the autumn
- 4 Jul 2025ticketHow do I save a search for future use?
- 9 Jun 2025callHollins Tarrant / B-Brain – Check In
- 27 May 2025ticketHow to link contacts with their tickets
- 27 May 2025eventRevenue leaders roundtable
+6 - 7 May 2025email_threadFollow-up from today's QBR
- 6 May 2025callHollins Tarrant / B-Brain – Qbr
- 28 Apr 2025email_threadTime for a review call
- 14 Apr 2025ticketHow do I download a dashboard as PDF?
- 7 Apr 2025callHollins Tarrant / B-Brain – Check In
- 28 Mar 2025email_threadCatching up on the brain this month
- 4 Mar 2025ticketHow do I filter search results by date range?
- 14 Feb 2025ticketRenewal pricing inquiry
- 24 Jan 2025ticketConnector – Salesforce not syncing
- 29 Nov 2024callHollins Tarrant / B-Brain – Renewal+1
- 5 Nov 2024email_threadFollow-up from our QBR call
- 4 Nov 2024callHollins Tarrant / B-Brain – Qbr
- 22 Oct 2024callHollins Tarrant / B-Brain – Renewal+2
- 16 Oct 2024email_threadSupport follow-up on the connector issue
- 15 Oct 2024ticketData not refreshing overnight
- 4 Oct 2024dealHollins Tarrant – Renewal
- 3 Oct 2024callHollins Tarrant / B-Brain – Check In
- 23 Aug 2024ticketSearch queries returning slower than expected
- 20 Aug 2024ticketFeatures – CRM data refresh
- 8 Aug 2024callHollins Tarrant / B-Brain – Check In
- 5 Aug 2024email_threadCheck-in call this month
- 17 Jul 2024ticketCan I export the results?
- 12 Jun 2024callHollins Tarrant / B-Brain – Check In
- 5 Jun 2024email_threadCatching up
- 7 May 2024callHollins Tarrant / B-Brain – Qbr
- 1 May 2024email_threadReview call for Hollins Tarrant
- 12 Apr 2024callHollins Tarrant / B-Brain – Check In
- 4 Apr 2024email_threadCheck-in call
- 29 Feb 2024ticketSalesforce connector not syncing
- 19 Feb 2024ticketHow do I save a search?
- 26 Jan 2024callHollins Tarrant / B-Brain – Onboarding
- 15 Jan 2024email_threadFollow-up: kickoff and what we need from you+1
- 12 Jan 2024callHollins Tarrant / B-Brain – Kickoff+1
- 8 Jan 2024email_threadKickoff scheduling for Hollins Tarrant
- 10 Nov 2023email_threadFollow-up: proposal for Hollins Tarrant
- 9 Nov 2023callHollins Tarrant / B-Brain – Proposal
- 23 Oct 2023email_threadThanks for the demo – next steps for Hollins Tarrant
+2 - 23 Oct 2023callHollins Tarrant / B-Brain – Demo+2
- 17 Oct 2023email_threadDemo of the brain
- 3 Oct 2023callHollins Tarrant / B-Brain – Discovery
- 15 Sep 2023dealHollins Tarrant – New
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