Catching up

Email thread

Logistical thread: Marcus Bell proposes a check-in, Jenna Price suggests Thursday around 09:30, and Marcus books it. Marcus notes usage climbing and no helpdesk tickets. Jenna raises no concerns.

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What this says

Current to 10 Oct 26

Logistical thread: Marcus Bell proposes a check-in, Jenna Price suggests Thursday around 09:30, and Marcus books it. Marcus notes usage climbing and no helpdesk tickets. Jenna raises no concerns.

Ask: Marcus wants a short check-in and says he would rather hear how things are going from Jenna than rely on usage and an empty helpdesk.

Customer view: Jenna agrees quickly and apologises again for a slow reply. She says nothing about value or needs.

Next: Marcus has booked Thursday at 09:30 and will bring the usage report and questions about what the consultants want next.

AI · claude-sonnet-5-5 · 10 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2024-06-05

Last message2024-06-06

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Messages

Marcus Bell 5 Jun 2024 14:53
to Jenna Price
Hi Jenna, I hope the week's treating you well. I'd like to do a quick check-in on how things are going at Hollins Tarrant. Usage has kept climbing and nothing has come through the helpdesk, which is a good sign, but I'd rather hear it from you. Shall we book half an hour sometime next week? Mornings are best for me, but I can flex. Thanks, Marcus
Jenna Price 6 Jun 2024 14:54
to Marcus Bell
Hi Marcus, Sorry for the slow reply. Yes, happy to. Thursday morning would work, around 09:30 if that's all right? Thanks, Jenna
Marcus Bell 6 Jun 2024 16:07
to Jenna Price
Hi Jenna, Thursday at 09:30 is booked. I've sent the invite. I'll bring the usage report and a couple of questions about what the consultants would like to see next. Thanks, Marcus

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