Lauren Pilkington
Person
Grisedale Search & Selection: documents · champion
Operations Manager at Grisedale Search & Selection and the CRM champion. She runs the brain day to day and asks most of the questions. Stuart Haworth signs. Usage has slipped again on Growth ahead of the 1 May 2027 renewal.
Who they are
Insight
Current to 12 Oct 26Operations Manager at Grisedale Search & Selection and the CRM champion. She runs the brain day to day and asks most of the questions. Stuart Haworth signs. Usage has slipped again on Growth ahead of the 1 May 2027 renewal.
Role: Operations Manager in Manchester, CRM role champion, platform user since 2024-05-03, not an admin. She raises most tickets and is the main contact for Marcus Bell.
Influence: she advocates and relays Stuart's views, but does not sign. In the 23 Sep 2025 thread she said she signs nothing without Stuart. Stuart, the Managing Director, decides on price and value.
Watch: her team's use fell to about six daily users on forty seats at the 1 Sep 2026 QBR. She admits consultants drifted back to old habits and has little time to chase them. The complaints-beside-open-roles request keeps recurring and is unresolved. She is a key-person risk because she knows how the brain is wired.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Grisedale Search & Selection | Operations Manager | champion | lauren.pilkington@grisedale.example |
Activity
- 19 Nov 2026eventBB-Demo webinar
+24 - 21 Sep 2026callGrisedale Search & Selection / BB-Demo – Check In
- 11 Sep 2026email_threadSetting up a check-in
- 1 Sep 2026callGrisedale Search & Selection / BB-Demo – Qbr
- 26 Aug 2026email_threadBooking your next QBR
- 18 Aug 2026ticketExporting dashboard data
- 11 Jun 2026eventBB-Demo Customer Day London
+60 - 15 May 2026ticketQueries running slowly
- 14 May 2026ticketAdding filters to dashboards
- 14 May 2026email_threadCheck-in notes
- 13 May 2026callGrisedale Search & Selection / BB-Demo – Check In
- 8 May 2026email_threadCheck-in call: finding a time
- 2 Apr 2026callGrisedale Search & Selection / BB-Demo – Renewal
+1 - 23 Mar 2026callGrisedale Search & Selection / BB-Demo – Check In
- 19 Mar 2026email_threadBooking a check-in
- 16 Mar 2026email_threadYour support request
- 13 Mar 2026ticketRecent records not showing in search
- 3 Mar 2026email_threadFollow-up from our review call+1
- 2 Mar 2026callGrisedale Search & Selection / BB-Demo – Qbr+1
- 20 Feb 2026email_threadReview of how the consultants are using the brain
- 19 Feb 2026eventBB-Demo webinar
+20 - 12 Feb 2026callGrisedale Search & Selection / BB-Demo – Renewal+1
- 31 Jan 2026email_threadInvitation: BB-Demo webinar on Thursday 19 February 2026
- 30 Jan 2026dealGrisedale Search & Selection – Renewal
- 25 Nov 2025eventRevenue leaders roundtable
+22 - 15 Nov 2025email_threadInvitation: Revenue leaders roundtable in London
- 24 Sep 2025ticketRemove access for departing consultant
- 23 Sep 2025email_threadFollow-up from our call: the expansion order form
+2 - 23 Sep 2025eventRevenue leaders roundtable
+22 - 23 Sep 2025callGrisedale Search & Selection / BB-Demo – Negotiation+2
- 11 Sep 2025email_threadInvitation: revenue leaders roundtable in London
- 4 Sep 2025callGrisedale Search & Selection / BB-Demo – Qbr
- 2 Sep 2025email_threadBooking in a usage review for Grisedale
- 1 Sep 2025callGrisedale Search & Selection / BB-Demo – Proposal
- 18 Aug 2025dealGrisedale Search & Selection – Expansion
- 22 Jul 2025callGrisedale Search & Selection / BB-Demo – Check In
- 14 Jul 2025email_threadCheck-in call: finding a time
- 12 Jun 2025eventBB-Demo Customer Day
+37 - 4 Jun 2025email_threadCustomer Day in London: would you and the team like to come?
- 28 May 2025email_threadCheck-in notes
- 27 May 2025callGrisedale Search & Selection / BB-Demo – Check In
- 20 May 2025email_threadScheduling a check-in
- 2 Apr 2025ticketConnector stopped syncing data
- 4 Mar 2025email_threadFollow-up from our review call+1
- 3 Mar 2025callGrisedale Search & Selection / BB-Demo – Qbr+1
- 25 Feb 2025email_threadReview call: could we find a slot?
- 5 Feb 2025callGrisedale Search & Selection / BB-Demo – Renewal+1
- 30 Jan 2025dealGrisedale Search & Selection – Renewal
- 5 Dec 2024ticketNew user can't access the brain
- 26 Nov 2024eventRevenue leaders roundtable
+15 - 25 Nov 2024callGrisedale Search & Selection / BB-Demo – Check In
- 21 Nov 2024eventBB-Demo webinar+14
- 19 Nov 2024email_threadCheck-in call
- 14 Nov 2024email_threadWebinar invitation from BB-Demo
- 7 Nov 2024email_threadInvitation: revenue leaders roundtable in London
- 17 Oct 2024eventBB-Demo webinar
+15 - 30 Sep 2024email_threadCheck-in notes
- 27 Sep 2024email_threadInvitation: BB-Demo webinar on 17 Oct 2024
- 27 Sep 2024callGrisedale Search & Selection / BB-Demo – Check In
- 24 Sep 2024email_threadScheduling our next check-in
- 3 Sep 2024email_threadCheck-in follow-up and next steps+1
- 2 Sep 2024callGrisedale Search & Selection / BB-Demo – Qbr+1
- 5 Aug 2024callGrisedale Search & Selection / BB-Demo – Check In
- 26 Jul 2024email_threadCheck-in call
- 15 Jul 2024ticketCross-team complaint search
- 28 May 2024callGrisedale Search & Selection / BB-Demo – Onboarding
- 7 May 2024email_threadKickoff follow-up and next steps+1
- 3 May 2024callGrisedale Search & Selection / BB-Demo – Kickoff+1
- 27 Mar 2024email_threadGrisedale: next steps on the order form+1
- 27 Mar 2024callGrisedale Search & Selection / BB-Demo – Negotiation+1
- 7 Mar 2024email_threadProposal for Grisedale
- 5 Mar 2024callGrisedale Search & Selection / BB-Demo – Proposal
- 26 Feb 2024email_threadProposal walkthrough
- 13 Feb 2024email_threadFollowing up on the demo
+2 - 12 Feb 2024callGrisedale Search & Selection / BB-Demo – Demo+2
- 6 Feb 2024email_threadDemo on your own data
- 24 Jan 2024email_threadFollowing up on our discovery call
- 22 Jan 2024callGrisedale Search & Selection / BB-Demo – Discovery
- 18 Jan 2024email_threadFinding a time for a discovery conversation
- 18 Jan 2024eventBB-Demo webinar
+12 - 8 Jan 2024email_threadWebinar invitation for you and the team
- 27 Dec 2023dealGrisedale Search & Selection – New