Review call: could we find a slot?

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Marcus Bell asked for a review call. Lauren Pilkington replied after two days, offered Tuesday morning and asked whether a consultant can see a client's complaints next to open roles. Marcus booked Tuesday at 09:30.

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What was said

What this says

Current to 11 Oct 26

Marcus Bell asked for a review call. Lauren Pilkington replied after two days, offered Tuesday morning and asked whether a consultant can see a client's complaints next to open roles. Marcus booked Tuesday at 09:30.

Ask: Marcus wanted a screen-share review of usage, usefulness and pain points, with Stuart if possible.

Customer view: Lauren apologised for the slow reply and said Stuart is hard to pin down. She repeated the request to see complaints next to open roles.

Next: Marcus committed to show what the brain does today on that request at the Tuesday 09:30 call.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2025-02-25

Last message2025-02-28

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Marcus Bell 25 Feb 2025 12:42
to Lauren Pilkington
Hi Lauren, Quick one from me. I'd like to book a review call with you, and Stuart if he can make it. I'll share my screen and walk through: - who is using the brain and for what - what the consultants find most useful - anything that's annoying you or getting lost Shall we book 30 minutes sometime next week? Let me know what suits. Thanks, Marcus
Lauren Pilkington 27 Feb 2025 16:21
to Marcus Bell
Hi Marcus, Sorry for the slow reply, a busy couple of days. Tuesday morning is good for me, anytime before 11:00. I'll ask Stuart but he's hard to pin down! One of the consultants asked if she can see a client's complaints next to the open roles. Can we cover that? That'd save us hours. Ta, Lauren
Marcus Bell 28 Feb 2025 13:41
to Lauren Pilkington
Hi Lauren, No problem. Let's do Tuesday at 09:30. I'll send an invite now. Yes, we'll cover the complaints question. I'll show you what it looks like today and we can see whether it does what she needs. Thanks, Marcus

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