Gareth Whitlam
Person
Brackwell Freight Ltd: documents · economic_buyer
Finance Director at Brackwell Freight Ltd and the CRM economic buyer, new to the account in spring 2026. He questions what the Growth subscription delivers against low usage and will resist a renewal increase without a reason he can defend.
Who they are
Insight
Current to 11 Oct 26Finance Director at Brackwell Freight Ltd and the CRM economic buyer, new to the account in spring 2026. He questions what the Growth subscription delivers against low usage and will resist a renewal increase without a reason he can defend.
Role: Finance Director in Manchester, recorded in the CRM as economic buyer. His platform user was created on 13 Apr 2026, and the record shows 9 calls and 13 email threads.
Influence: He decides the renewal position. He inherited the contract and says leadership asked him to cut software spend, with this contract on the list.
Watch: He wants per-person usage and a checkable value case in writing before any renewal talk. Pricing questions go to Tom Ashdown, and the contract term ends on 30 Nov 2026.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Finance Director | economic_buyer | gareth.whitlam@brackwellfreight.example |
Activity
- 5 Nov 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 13 Oct 2026callBrackwell Freight Ltd / BB-Demo – Renewal
+1 - 12 Oct 2026callBrackwell Freight Ltd / BB-Demo – Renewal
+1 - 1 Oct 2026email_threadFollow-up from our QBR call
- 30 Sep 2026callBrackwell Freight Ltd / BB-Demo – Qbr
- 25 Sep 2026email_threadScheduling the quarterly review
- 17 Sep 2026email_threadUsage report for Brackwell
- 8 Sep 2026callBrackwell Freight Ltd / BB-Demo – Renewal+1
- 4 Sep 2026email_threadBooking time to talk about the renewal
- 2 Sep 2026email_threadYour Brackwell renewal: notice and next steps
- 2 Sep 2026email_threadRenewal notice and the increase
- 2 Sep 2026dealBrackwell Freight Ltd – Renewal
- 26 Aug 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 19 Aug 2026email_threadCatching up on the brain before the autumn
- 24 Jul 2026email_threadWhat exactly are we paying for?
- 24 Jul 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 22 Jul 2026email_threadRefresh problem on your brain today
- 21 Jul 2026email_threadBrain usage and next steps before the renewal
- 30 Jun 2026callBrackwell Freight Ltd / BB-Demo – Check In
- 25 Jun 2026email_threadFollow-up from the review and next steps
- 24 Jun 2026callBrackwell Freight Ltd / BB-Demo – Qbr
- 23 Jun 2026email_threadFinding time for a check-in on the brain
- 18 Jun 2026email_threadScheduling the QBR