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Bayard Lane Payments

Healthy£50kRenews 13 Mar 27
made from

AI facts

Current to 13 Oct 26

Bayard Lane Payments holds a Growth tier order form signed on 27 Feb 2026 at £50k a year plus a £12k implementation fee, running from 13 Mar 2026 to 12 Mar 2027. Both invoices were paid within terms. Active users rose from 24 in May 2026 to 32 in September 2026 (33%) against 40 licensed users. Renewal falls on 13 Mar 2027, 155 days away, at £50k. A Salesforce connector authentication error raised on 10 Sep 2026 shows no resolution in the thread.

Read from 11 calls · 12 email threads · 6 tickets · 1 deals · 4 people · 8 documents, newest 12 Sep 26

AImade from

Profile

Updated 9 Oct 26
  • IndustryPaymentsSource: CRM company record
  • Websitebayardlane.exampleSource: CRM company record
  • CountryUnited StatesSource: CRM company record · CRM code US · Region US
  • HQ cityNew YorkSource: CRM company record
  • Size330 employeesSource: CRM company record
  • CRM ownerJordan PikeSource: CRM company record · Account Executive, US · CSM Amara Obi
  • Customer since13 Mar 2026Source: first executed order form ctr_098_01, signed 27 Feb 2026 · Growth tier · In the CRM since 12 Dec 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · Written 13 Oct 2026
CRMmade from

AI opinion

Current to 13 Oct 26

Healthy, because usage is climbing: questions asked rose from 647 to 1094 between May 2026 and September 2026, and invoices are paid within terms. No hard signal fired. Javier Ortiz asks 28% of questions, a key-person risk. Opportunity: users are nearing the 40 included.

SignalsBayard Lane Payments - Order Form (signed)Salesforce connector sync errorBayard Lane Payments / BB-Demo – Check In

AI · claude-opus-5-5 · 13 Oct 2026

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Key facts

Updated 9 Oct 26
  • Contracted ARR£50,000Source: executed order form ctr_098_01, 13 Mar 2026 to 12 Mar 2027 · CRM £50,000 · Invoiced run rate £50,000 · As of 9 Oct 2026
  • Next renewal13 Mar 2027Basis: order form ctr_098_01 ends 12 Mar 2027 · In 155 days · Renewal price £50,000 · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term13 Mar 2026 to 12 Mar 2027Source: order form ctr_098_01 (new), signed 27 Feb 2026 · Billed annually · 40 seats, 8 connectors
  • TierGrowthSource: the current order form
  • Last contact16 Sep 2026Email: Salesforce connector sync error · 23 days before 9 Oct 2026
  • Tenantus-east-1Source: product analytics, reporting since Mar 2026 · 6 connectors configured
  • Licensed seats4032 active users in Sep 2026 · Order form ctr_098_01: 40 seats
Computedmade from

Next step

Current to 13 Oct 26
What
Bethan Lister resolves the open Salesforce connector authentication error with Javier Ortiz so the Growth subscription's brain is not left stale ahead of the renewal conversation. delivery
Who
Bethan Lister Bethan Lister
When
This week by 9 Oct 2026
Why
Bethan Lister should clear the Salesforce connector authentication error with Javier Ortiz now: the 10 Sep 2026 thread shows no resolution, and Javier asks 28% of questions. Amara Obi then corrects the eight-users figure before the renewal conversation.

AI · claude-opus-5-5 · 13 Oct 2026

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The story

Current to 14 Oct 26
Healthy

Healthy: Growth at £50k a year to 12 Mar 2027, invoices paid within terms, and questions asked up from 647 to 1094 since May 2026. Open points: Javier Ortiz's 28% share of questions and an unresolved Salesforce connector error.

Healthy: Bayard Lane Payments holds a Growth order form signed 27 Feb 2026 at £50k a year, running to 12 Mar 2027. Renewal on 13 Mar 2027 is at £50k, and both invoices were paid within terms.

Active users rose from 24 in May 2026 to 32 in September 2026 against 40 licensed, and questions asked from 647 to 1094. Javier Ortiz asked 28% of questions, a key-person risk, and Monique Fairley is the champion.

A Salesforce connector authentication error raised on 10 Sep 2026 shows no resolution, following a stalled nightly refresh on 9 Sep 2026. The 7 Sep 2026 call cited about eight active users, which the usage record contradicts.

Bethan Lister clears the Salesforce error with Javier by 9 Oct 2026, escalating to Ewan Pryce's platform team. Amara Obi corrects the user figure with Monique by the same date.

AI · claude-opus-5-5 · 14 Oct 2026

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ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£25k£50kMar 26May 26Jul 26Sep 26new£50k£50kMar 26: Contracted ARR £50,000; Invoiced ARR £50,000Apr 26: Contracted ARR £50,000; Invoiced ARR £50,000May 26: Contracted ARR £50,000; Invoiced ARR £50,000Jun 26: Contracted ARR £50,000; Invoiced ARR £50,000Jul 26: Contracted ARR £50,000; Invoiced ARR £50,000Aug 26: Contracted ARR £50,000; Invoiced ARR £50,000Sep 26: Contracted ARR £50,000; Invoiced ARR £50,000

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £50k; Invoiced ARR £50k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_098.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Mar 26£50,000£50,000
Apr 26£50,000£50,000
May 26£50,000£50,000
Jun 26£50,000£50,000
Jul 26£50,000£50,000
Aug 26£50,000£50,000
Sep 26£50,000£50,000
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
32up 4 vs 3 months earlierof 40 included on the tier
Questions asked · Sep 26
1,094up 159 vs 3 months earlier
Connectors configured · Sep 26
6level vs 3 months earlierof 8 included on the tier
Active admins · Sep 26
2level vs 3 months earlier
Data volume · Sep 26
5.5 GBup 0.3 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (40)Right axisQuestions asked
0020600401,200Mar 26Apr 26May 26Jun 26Jul 26Aug 26Sep 26Included users (40)401,09432Mar 26: Active users 9; Licensed seats 40; Questions asked 86Apr 26: Active users 19; Licensed seats 40; Questions asked 324May 26: Active users 24; Licensed seats 40; Questions asked 647Jun 26: Active users 28; Licensed seats 40; Questions asked 935Jul 26: Active users 32; Licensed seats 40; Questions asked 1,089Aug 26: Active users 32; Licensed seats 40; Questions asked 672Sep 26: Active users 32; Licensed seats 40; Questions asked 1,094

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 32; Licensed seats 40; Questions asked 1,094. Basis: product usage, facts.usage_monthly:org_098, signals:org_098.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Mar 2694086
Apr 261940324
May 262440647
Jun 262840935
Jul 2632401,089
Aug 263240672
Sep 2632401,094
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (8)Right axisData volume
00.0 GB43.0 GB86.0 GBMar 26Apr 26May 26Jun 26Jul 26Aug 26Sep 26Included connectors (8)5.5 GB62Mar 26: Connectors configured 0; Active admins 2; Data volume 0.00 GBApr 26: Connectors configured 5; Active admins 2; Data volume 4.20 GBMay 26: Connectors configured 5; Active admins 2; Data volume 4.29 GBJun 26: Connectors configured 6; Active admins 2; Data volume 5.24 GBJul 26: Connectors configured 6; Active admins 2; Data volume 5.34 GBAug 26: Connectors configured 6; Active admins 2; Data volume 5.45 GBSep 26: Connectors configured 6; Active admins 2; Data volume 5.54 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 6; Active admins 2; Data volume 5.5 GB. Basis: product usage, facts.usage_monthly:org_098, signals:org_098.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Mar 26020.00 GB
Apr 26524.20 GB
May 26524.29 GB
Jun 26625.24 GB
Jul 26625.34 GB
Aug 26625.45 GB
Sep 26625.54 GB
Usagemade from

Documents

Updated 9 Oct 26

8 documents in 4 folders; 1 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Bayard Lane Payments' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 37 AI summaries of 40 raw things (calls, tickets, emails, news), 4 people (4 with an AI write-up) and 6 staff (0 with an AI write-up), shown on 6 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
made from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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