Bayard Lane Payments - Master Services Agreement v2
Documentdraft Bayard Lane Payments: documents · contract · draft · 2026-02-11
Draft MSA v2 for the Growth tier, 13 Mar 2026 to 12 Mar 2027, with a £50,000 annual subscription and £12,000 implementation. It states 99.5% availability and a P1 first response within 1 business hour. Marked Draft in its text.
What it says
What this says
Current to 11 Oct 26Draft MSA v2 for the Growth tier, 13 Mar 2026 to 12 Mar 2027, with a £50,000 annual subscription and £12,000 implementation. It states 99.5% availability and a P1 first response within 1 business hour. Marked Draft in its text.
What it is: a draft Master Services Agreement between BB-Demo and Bayard Lane Payments, filed in the customer's Contracts folder. The text opens with "Draft" and no signatory or signature date appears.
Commits: Growth tier with "up to forty active users, eight data connectors", a £50,000 annual fee payable in advance within 30 days of invoice, and a £12,000 implementation fee. Service levels are 99.5% uptime, P1 response within 1 business hour and nightly refresh complete by 07:00.
Unusual: all connectors live "within fourteen days of the Start Date" while implementation runs eight weeks. Termination for convenience on ninety days' notice applies after the first year.
Not settled: whether an executed copy exists. The evidence does not show who signed, so an executed order form would override these terms. The £50,000 equals the v2 Growth list price in the brief.
As found in this document
Current to 9 Oct 26- Date end12 Mar 2027Source: object_read:doc_098_004
- Date start13 Mar 2026Source: object_read:doc_098_004
- Price£50,000Source: object_read:doc_098_004
- Annual subscription fee£50,000 payable in advance within 30 days of invoice£50,000 payable in advance within 30 days of invoice · Source: object_read:doc_098_004
- Implementation fee£12,000 due within 30 days of signature£12,000 due within 30 days of signature · Source: object_read:doc_098_004
- Total contract value£62,000Source: object_read:doc_098_004
- System availability99.5% uptime (measured monthly)Source: object_read:doc_098_004
- P1 incident first responsewithin 1 business hour, 09:00 to 17:00 UK timewithin 1 business hour, 09:00 to 17:00 UK time · Source: object_read:doc_098_004
- Data refreshnightly, complete by 07:00 customer local time on business daysnightly, complete by 07:00 customer local time on business days · Source: object_read:doc_098_004
- Service creditif availability falls below 99.5%, the Customer receives a credit of 10% of that month's subscription feeif availability falls below 99.5%, the Customer receives a credit of 10% of that month's subscription fee · Source: object_read:doc_098_004
- Connector deliveryall connectors live within fourteen days of the Start Dateall connectors live within fourteen days of the Start Date · Source: object_read:doc_098_004
- Implementationcompletes within eight weeksSource: object_read:doc_098_004
- Late payment interestfive percent per annumSource: object_read:doc_098_004
- Termination for convenienceninety days' written notice after the first yearninety days' written notice after the first year · Source: object_read:doc_098_004
The document
Body
Bayard Lane Payments - Master Services Agreement v2
Draft
1. Parties
This Master Services Agreement ("MSA") is entered into between BB-Demo ("Provider") and Bayard Lane Payments ("Customer"), effective from 13 Mar 2026 ("Start Date").
2. Services
The Provider agrees to supply the Company Brain at the Growth tier, including up to forty active users, eight data connectors, the dashboards builder, and quarterly business reviews. The Customer agrees to provide data access and technical coordination for connector configuration.
3. Term
This agreement runs for one year from the Start Date, ending on 12 Mar 2027 ("End Date"), unless earlier terminated as set out below. Either party may terminate for convenience on ninety days' written notice after the first year.
4. Fees and Payment
| Service | Qty | Unit Price | Total | Recurring |
|---|---|---|---|---|
| Company Brain – Growth | 1 | £50,000 | £50,000 | Annual |
| Implementation – Growth (eight weeks, up to eight connectors) | 1 | £12,000 | £12,000 | One-off |
| Total contract value | £62,000 |
Read the whole document (3,659 characters)
The annual subscription fee of £50,000 is payable in advance within 30 days of invoice. The implementation fee of £12,000 is due within 30 days of signature. Invoices are issued in GBP. Late payment accrues interest at five percent per annum.
5. Service Levels
The Provider commits to:
- System availability: 99.5% uptime (measured monthly)
- P1 incident first response: within 1 business hour, 09:00 to 17:00 UK time
- Data refresh: nightly, complete by 07:00 customer local time on business days
- Service credit: if availability falls below 99.5%, the Customer receives a credit of 10% of that month's subscription fee
6. Implementation
Implementation begins on the Start Date and completes within eight weeks. The Provider commits to making all connectors live within fourteen days of the Start Date, subject to the Customer providing timely access and credentials.
7. Intellectual Property
All Provider intellectual property, including the Company Brain and its documentation, remains the Provider's sole property. The Customer may use it solely for its own business purposes during the term of this agreement.
8. Confidentiality
Each party agrees to keep the other's confidential information (including pricing, technical details and business plans) confidential and to use it only to perform its obligations under this agreement.
9. Data Protection
The Provider processes personal data on the Customer's behalf as a data processor. A separate Data Processing Agreement governs this relationship.
10. Limitation of Liability
In no event shall either party be liable to the other for indirect, incidental, special or consequential damages, even if advised of the possibility of such damages. Each party's total liability is capped at the fees paid or payable in the current contract term.
11. Termination
Either party may terminate for material breach if the other fails to remedy the breach within thirty days of written notice. On termination, the Customer's data will be made available for export; the Provider will delete it after ninety days.
12. General
This agreement is governed by English law and the parties submit to the exclusive jurisdiction of the English courts. If any clause is found invalid, the remaining clauses remain in force. The Provider may update its terms with thirty days' notice; material changes require the Customer's written consent. This agreement, together with the Data Processing Agreement, constitutes the entire understanding between the parties.
Unusual terms
Current to 9 Oct 26- Connectors live within fourteen days of Start Date
- Termination for convenience after first year on ninety days' notice
- Late payment interest at five percent per annum