Bethan Lister

Bethan Lister

Staff

Support Engineer · support · reports to Dominic Hale

Bethan Lister is a London Support Engineer with 297 tickets assigned and 22 email threads, across 29 accounts. Recent reads show good how-to handling, but repeat connector and refresh issues at several accounts need named owners.

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Current to 11 Oct 26

Bethan Lister is a London Support Engineer with 297 tickets assigned and 22 email threads, across 29 accounts. Recent reads show good how-to handling, but repeat connector and refresh issues at several accounts need named owners.

Role: Bethan Lister is a Support Engineer in the support department in London, reporting to Dominic Hale. She started on 4 Mar 2024.

Book: She is assigned 297 tickets and 22 email threads, with no calls attended. Her book spans 29 accounts, led by Hollins Tarrant.

Evidence: Her recent reads cover connector sync failures, late refreshes and how-to requests, several handled well. Some first responses are slow, including 640 minutes on a policy quote ticket.

Now: Dana Whitaker at Wexmoor Property Group has asked for a named owner and next step after a third ticket. Maelbeek Assurances has a Salesforce sync thread with no customer reply, and Veldmaat Payments has a refresh root cause now with Ewan Pryce.

AI · claude-sonnet-5-5 · 11 Oct 2026

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On record

Updated 9 Oct 26
Organisations0
Calls0
Email threads34
Deals0
Documents0
Events0
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Calls

Not yet analysedNo calls in the last four weeks.
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Time off

FromToTypeDaysStatus
25 Nov 20261 Dec 2026holiday5booked
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29 Jul 202629 Jul 2026sick1taken
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26 Mar 202527 Mar 2025sick2taken
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