Sunita Bains
Person
Brannock Medical Supplies: documents · admin
Sunita Bains is Brannock Medical Supplies' CRM administrator and the platform admin since 1 May 2024. She raises most tickets and runs setup and seat clean-ups. She has been the only admin in the reads, so she is a key-person risk.
Who they are
Insight
Current to 11 Oct 26Sunita Bains is Brannock Medical Supplies' CRM administrator and the platform admin since 1 May 2024. She raises most tickets and runs setup and seat clean-ups. She has been the only admin in the reads, so she is a key-person risk.
Role: CRM Administrator in Nottingham and the platform admin. She did the field mapping, raised the connector and refresh tickets, and keeps the licensed seat list.
Influence: she shapes how the brain is run day to day, not price. Helen Varley and Andrew Pickering sit above her on the commercial side. She is cooperative and specific in calls and threads.
Watch: the reads repeatedly show her as the only admin, and no second admin is named. Webinar and Customer Day invitations to her show no recorded reply. Her seat audit ahead of the 30 Apr 2026 renewal matters for the value case.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brannock Medical Supplies | CRM Administrator | admin | sunita.bains@brannock.example |
Activity
- 22 Jul 2026ticketRefresh not completing overnight
- 10 Jun 2026ticketDuplicate orders in import
- 21 May 2026eventBB-Demo webinar
+10 - 13 Apr 2026ticketMulti-trust dashboard view
- 24 Feb 2026eventRevenue leaders roundtable
+14 - 18 Dec 2025ticketUser permissions issue
- 17 Sep 2025email_threadFollow-up from the quarterly review
- 16 Sep 2025callBrannock Medical Supplies / BB-Demo – Qbr
- 3 Jul 2025ticketCRM connector has stopped syncing
- 12 Jun 2025eventBB-Demo Customer Day
+16 - 25 May 2025email_threadInvitation to the BB-Demo Customer Day
- 26 Mar 2025ticketHow do I search across multiple trusts?
- 20 Mar 2025email_threadQBR follow-up and next steps
+1 - 19 Mar 2025callBrannock Medical Supplies / BB-Demo – Qbr+1
- 20 Feb 2025eventBB-Demo webinar
+7 - 29 Jan 2025email_threadInvitation: BB-Demo webinar on Thursday 20 February 2025
- 16 Jan 2025eventBB-Demo webinar
+6 - 24 Dec 2024email_threadInvitation: BB-Demo webinar on Thursday 16 January 2025
- 11 Dec 2024ticketNew user cannot log in
- 22 Nov 2024email_threadYour support ticket: follow-up
- 21 Nov 2024ticketSalesforce connector slow sync and missing records
- 7 Nov 2024ticketConnector Data Not Loading
- 11 Oct 2024ticketDashboard data not refreshing overnight
- 23 Sep 2024email_threadQuarterly review follow-up and next steps
+1 - 20 Sep 2024callBrannock Medical Supplies / BB-Demo – Qbr+1
- 2 Jul 2024callBrannock Medical Supplies / BB-Demo – Training
- 13 Jun 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 10 Jun 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 31 May 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 23 May 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 22 May 2024email_threadOnboarding: admin walkthrough and first refresh
- 16 May 2024eventBB-Demo webinar
+4 - 16 May 2024callBrannock Medical Supplies / BB-Demo – Onboarding
- 14 May 2024email_threadOnboarding: finding a time for the field mapping session
- 1 May 2024email_threadInvitation: BB-Demo webinar on Thursday 16 May 2024
- 4 Mar 2024callBrannock Medical Supplies / BB-Demo – Demo
+2