Femi Olatunji
Person
Vellacott Payments: documents · admin
Femi is Vellacott Payments' data engineer and platform admin, and the main raiser of tickets. Business teams and the COO look to him when data looks stale. Admin cover rests heavily on him, a key-person risk.
Who they are
Insight
Current to 12 Oct 26Femi is Vellacott Payments' data engineer and platform admin, and the main raiser of tickets. Business teams and the COO look to him when data looks stale. Admin cover rests heavily on him, a key-person risk.
Role: Femi is Data Engineer and admin at Vellacott Payments, a platform user since 10 Jul 2025. He raises most tickets and handles connector and user provisioning.
Influence: Others treat him as the person to ask. He said he did not want to be the single person everyone asks, and the 21 Jan 2026 follow-up named him owner of admin cover. The evidence does not show him signing commercial terms.
Watch: Repeat stale-data problems have reached the COO. By 11 Aug 2026 he traced one stop to a permissions change on the customer's source system.
Watch: Three new users were still being provisioned in a ticket open as of 2026-10-09, which signals team growth.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Vellacott Payments | Data Engineer | admin | femi.olatunji@vellacott.example |
Activity
- 7 Oct 2026ticketHow to set up role-based access controls
- 7 Oct 2026ticketMissing users
- 3 Sep 2026ticketDuplicate records in data
- 5 Aug 2026email_threadSupport follow-up: data not updating
- 4 Aug 2026ticketVerify dashboard query accuracy
- 22 Jul 2026email_threadYour support ticket: checking in
- 21 Jul 2026ticketQuick help with dashboard creation
- 10 Jul 2026ticketHow to set up date filters on queries
- 26 May 2026eventRevenue leaders roundtable
+24 - 8 May 2026email_threadInvitation: Revenue leaders roundtable, London
- 23 Apr 2026ticketConnector sync failure
- 10 Apr 2026ticketSearch function not returning results for hyphenated terms
- 26 Mar 2026ticketNew user needs access to the brain
- 11 Mar 2026ticketBrain not refreshing overnight
- 4 Mar 2026ticketDashboard query returning stale data
- 12 Feb 2026ticketExport button not responding in chat
- 4 Feb 2026ticketDashboard metrics don't match raw data
- 28 Jan 2026email_threadFollowing up on your support ticket
- 27 Jan 2026ticketDuplicate call records impacting compliance
- 21 Jan 2026ticketSalesforce refresh not completing
- 21 Jan 2026email_threadFollow-up from the QBR
+1 - 20 Jan 2026callVellacott Payments / BB-Demo – Qbr+1
- 4 Dec 2025ticketDuplicate records in brain
- 11 Nov 2025ticketSalesforce connector not syncing
- 28 Oct 2025ticketUser access request
- 17 Oct 2025ticketHow to filter and export transaction data by date
- 16 Oct 2025callVellacott Payments / BB-Demo – Onboarding
- 9 Oct 2025callVellacott Payments / BB-Demo – Onboarding
- 1 Oct 2025email_threadOnboarding: next steps and a session this week
- 1 Oct 2025callVellacott Payments / BB-Demo – Onboarding
- 26 Sep 2025ticketCustom dashboards for marketplace visibility
- 26 Sep 2025callVellacott Payments / BB-Demo – Onboarding
- 25 Sep 2025ticketAdd new compliance team users with role restrictions
- 19 Sep 2025callVellacott Payments / BB-Demo – Onboarding
- 11 Sep 2025callVellacott Payments / BB-Demo – Onboarding
- 5 Sep 2025callVellacott Payments / BB-Demo – Onboarding
- 29 Aug 2025email_threadNext onboarding session
- 21 Aug 2025callVellacott Payments / BB-Demo – Onboarding
- 15 Aug 2025callVellacott Payments / BB-Demo – Onboarding
- 6 Aug 2025callVellacott Payments / BB-Demo – Onboarding
- 1 Aug 2025callVellacott Payments / BB-Demo – Onboarding
- 25 Jul 2025callVellacott Payments / BB-Demo – Onboarding
- 18 Jul 2025email_threadOnboarding sessions: getting dates in the diary
- 27 Mar 2025email_threadFollowing up on the demo
+1 - 27 Mar 2025callVellacott Payments / BB-Demo – Demo+1
- 20 Mar 2025eventBB-Demo webinar
+14 - 21 Nov 2024eventBB-Demo webinar
+14 - 5 Nov 2024email_threadInvitation: BB-Demo webinar on 21 Nov 2024