Who they are
Insight
Current to 12 Oct 26Head of Merchant Operations at Brenneck Pay and the account's day-to-day champion. She wants sourced answers for her BaFin auditor and a value case for her director. The renewal budget sits above her with COO Matthias Ebner.
Role: Head of Merchant Operations in Frankfurt, marked champion in the CRM. She is the main working contact on the Growth subscription, with 18 calls and 24 email threads on record.
Influence: She shapes how the brain is used and judged, but not the budget. On 1 Jun 2026 she said the budget is decided above her, and Matthias Ebner will sign only after information security and procurement have seen the papers.
Watch: She is the largest single asker of questions, so value rests on few people. On 5 Oct 2026 she said the customer has not heard from Matteo Ricci for a while.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brenneck Pay | Head of Merchant Operations | champion | katrin.vogelsang@brenneckpay.example |
Activity
- 2 Nov 2026callBrenneck Pay / BB-Demo – Check In
- 6 Oct 2026email_threadBrenneck Pay QBR follow-up and agreed actions
+1
- 5 Oct 2026callBrenneck Pay / BB-Demo – Qbr
+1
- 1 Oct 2026email_threadPlanning your next quarterly review
- 22 Sep 2026email_threadCheck-in notes: Brenneck Pay and BB-Demo
- 21 Sep 2026callBrenneck Pay / BB-Demo – Check In
- 16 Sep 2026email_threadScheduling our next check-in
- 3 Sep 2026ticketDuplicate merchant records
- 19 Aug 2026callBrenneck Pay / BB-Demo – Check In
- 11 Aug 2026email_threadPreparing the next check-in
- 28 Jul 2026email_threadNotes from our check-in
- 27 Jul 2026callBrenneck Pay / BB-Demo – Check In
- 22 Jul 2026ticketAccess setup for new team member
- 21 Jul 2026email_threadFinding a time for our next check-in
- 30 Jun 2026email_threadFollow-up from our QBR
+1
- 29 Jun 2026callBrenneck Pay / BB-Demo – Qbr
+1
- 26 Jun 2026email_threadEnterprise expansion: proposal and next steps
- 25 Jun 2026callBrenneck Pay / BB-Demo – Proposal
- 19 Jun 2026email_threadPlanning the next quarterly review
- 19 Jun 2026email_threadProposal for the case tool and chargeback feed: finding a time
- 16 Jun 2026dealBrenneck Pay – Expansion
- 2 Jun 2026email_threadBrenneck Pay usage and what merchant risk needs next
+1
- 1 Jun 2026ticketDuplicate merchant records in the brain
- 1 Jun 2026callBrenneck Pay / BB-Demo – Check In
- 27 May 2026email_threadCheck-in: agenda and timing
- 5 May 2026callBrenneck Pay / BB-Demo – Check In
- 29 Apr 2026email_threadScheduling the next check-in
- 23 Mar 2026callBrenneck Pay / BB-Demo – Onboarding
- 9 Mar 2026callBrenneck Pay / BB-Demo – Onboarding
- 2 Mar 2026callBrenneck Pay / BB-Demo – Onboarding
- 16 Feb 2026callBrenneck Pay / BB-Demo – Onboarding
- 10 Feb 2026email_threadBrenneck Pay kickoff: follow-up and actions
+2
- 9 Feb 2026callBrenneck Pay / BB-Demo – Kickoff
+2
- 4 Feb 2026email_threadKickoff for your onboarding
- 27 Nov 2025email_threadBrenneck Pay proposal: follow-up and next steps
- 25 Nov 2025callBrenneck Pay / BB-Demo – Proposal
- 21 Nov 2025email_threadWalking through the proposal: finding a time
- 13 Nov 2025email_threadFollow-up: demo questions from merchant risk
+1
- 11 Nov 2025callBrenneck Pay / BB-Demo – Demo
+1
- 6 Nov 2025email_threadDemo session: agenda and attendees
- 4 Nov 2025email_threadFollow-up from today's demo: next steps for Brenneck Pay
+2
- 3 Nov 2025callBrenneck Pay / BB-Demo – Demo
+2
- 29 Oct 2025email_threadDemo on your own data: scheduling
- 3 Oct 2025email_threadFollowing up on our discovery call
- 2 Oct 2025callBrenneck Pay / BB-Demo – Discovery
- 30 Sep 2025email_threadDiscovery call: finding a time
- 4 Sep 2025dealBrenneck Pay – New