B-Glass
Steven Holroyd

Steven Holroyd

Person

Thackwray Logistics logo Thackwray Logistics · Economic buyer

Finance Director and economic buyer at Thackwray Logistics. He signed the Growth deal, then moved to Enterprise, and judges each renewal on who uses the brain and what it saves. He has said he does not renew on autopilot.

Who they are

Insight

As at Fri 9 Oct 2026

Finance Director and economic buyer at Thackwray Logistics. He signed the Growth deal, then moved to Enterprise, and judges each renewal on who uses the brain and what it saves. He has said he does not renew on autopilot.

Role: Finance Director and the CRM economic buyer. He is the finance gate on every commercial step, from the Growth proposal in 2025 to the Enterprise order form sent on 27 Mar 2026. He is not an admin and has no tickets.

Influence: He decides. Kelly Swainston and Josh Pearce speak for use, but Steven sets the test: usage and cost per order, with a saving he can take to the board.

Watch: At the 21 Aug 2026 QBR he said he will not add users until people return, and wants usage back up before the 4 Apr 2027 renewal. No pound saving has been given to him yet.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Thackwray LogisticsFinance DirectorEconomic buyersteven.holroyd@thackwray.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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