Who they are
Insight
As at Fri 9 Oct 2026Finance Director and economic buyer at Thackwray Logistics. He signed the Growth deal, then moved to Enterprise, and judges each renewal on who uses the brain and what it saves. He has said he does not renew on autopilot.
Role: Finance Director and the CRM economic buyer. He is the finance gate on every commercial step, from the Growth proposal in 2025 to the Enterprise order form sent on 27 Mar 2026. He is not an admin and has no tickets.
Influence: He decides. Kelly Swainston and Josh Pearce speak for use, but Steven sets the test: usage and cost per order, with a saving he can take to the board.
Watch: At the 21 Aug 2026 QBR he said he will not add users until people return, and wants usage back up before the 4 Apr 2027 renewal. No pound saving has been given to him yet.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Thackwray Logistics | Finance Director | Economic buyer | steven.holroyd@thackwray.example |
Activity
- Upcoming
- 9 Nov 2026upcoming callThackwray Logistics / BG-Demo – Check In
- Held
- 24 Sep 2026eventYour renewals, read by the brain
+40
- 31 Aug 2026email threadInvitation: Your renewals, read by the brain
- 24 Aug 2026email threadFollow-up from our quarterly review
- 21 Aug 2026callThackwray Logistics / BG-Demo – QBR
- 14 Aug 2026email threadScheduling your quarterly review
- 26 May 2026callThackwray Logistics / BG-Demo – Check In
- 27 Mar 2026email threadOrder form for signature
- 23 Mar 2026callThackwray Logistics / BG-Demo – Check In
- 18 Mar 2026email threadQuick check-in before the quarter ends
- 3 Mar 2026callThackwray Logistics / BG-Demo – Renewal
+2
- 23 Feb 2026email threadGetting your renewal call in the diary
- 23 Feb 2026callThackwray Logistics / BG-Demo – QBR
+2
- 12 Jan 2026callThackwray Logistics / BG-Demo – Renewal
+2
- 2 Jan 2026email threadFinding a time to talk about the renewal
- 2 Jan 2026email threadYour BG-Demo renewal and how the brain is being used
- 28 Aug 2025email threadFollow-up from our QBR
+1
- 27 Aug 2025callThackwray Logistics / BG-Demo – QBR
+1
- 19 Mar 2025email threadOrder form for signature: Thackwray Growth
- 7 Mar 2025email threadFollowing up on the Growth proposal
+1
- 5 Mar 2025callThackwray Logistics / BG-Demo – Negotiation
+1
- 28 Feb 2025email threadA call on the terms
- 25 Feb 2025eventRevenue leaders roundtable
+24
- 19 Feb 2025email threadInvitation: revenue leaders roundtable in London
- 14 Feb 2025email threadProposal for Thackwray: next steps
- 13 Feb 2025callThackwray Logistics / BG-Demo – Proposal
- 6 Jan 2025email threadFollowing up on our discovery call
- 3 Jan 2025callThackwray Logistics / BG-Demo – Discovery
- 26 Nov 2024eventRevenue leaders roundtable
+27
- 5 Nov 2024email threadInvitation to our revenue leaders roundtable