What was said
What this says
As at Fri 9 Oct 2026Lewis Kerr sent the Growth order form at £56k plus VAT. Steven Holroyd said the terms look as discussed and that he would sign that day, and asked for a note on who is using it in the first few weeks.
Ask: Lewis asked Steven to confirm signature by 21 Mar 2025 and to flag any term changes. Steven replied the next morning.
Customer view: positive and brief. He accepted the terms but set a condition for early success: visibility of who is using the brain once client managers are set up.
Next: Lewis is to send the countersigned copy. The evidence does not show the signed form itself, only Steven's statement that he would sign.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 19 Mar 2025 17:15Dear Steven, Please find the Growth order form for Thackwray Logistics attached for signature. To put a number on it, the total deal value is £56,000 plus VAT, covering the one-off implementation and the first year's subscription. Could you confirm whether you are able to sign by 21 Mar 2025? If anything in the terms needs changing, tell me today and I'll turn it round straight away. I'll send the countersigned copy over as soon as we have it. Kind regards, Lewis
- Steven Holroyd 20 Mar 2025 09:12Lewis, Received. Terms look as discussed. I'll sign today. What I want to see in the first few weeks is who's using it. Send me a note on that once your team has the client managers set up. Steven Holroyd