Follow-up from our QBR

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After the QBR, Natalie Eze summarised rising use among client managers. Finance Director Steven Holroyd replied that he wants the renewal sent in good time and wants to see what the brain has saved.

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Current to 14 Oct 26

After the QBR, Natalie Eze summarised rising use among client managers. Finance Director Steven Holroyd replied that he wants the renewal sent in good time and wants to see what the brain has saved.

Ask: Steven asked for the renewal in good time and for evidence of what the brain has saved. He cares most about who uses it day to day.

Customer view: Positive on adoption by client managers, but value is the test for renewal. He did not raise price or a rival.

Next: Natalie owes a note on dashboards before the next review, and a value case should go with the renewal.

AI · claude-sonnet-5-5 · 14 Oct 2026

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Updated 9 Oct 26

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First message2025-08-28

Last message2025-08-28

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Natalie Eze 28 Aug 2025 16:07
to Kelly Swainston, Steven Holroyd, Josh Pearce
Hello all, Thank you for your time today. A short summary of the review for your records. Usage: the number of people using the brain each week has risen since the previous quarter, mainly among the client managers. You are well inside the 40 licensed users. Support: there were no tickets in the last month and no overdue invoices. Next steps: Josh will keep an eye on the connector sources, and Kelly will tell me which brand reviews she would like to build on first. I will send a note on dashboards ahead of the next review. Please reply if I have missed anything. Kind regards, Natalie Eze Customer Success Manager, BB-Demo
Steven Holroyd 28 Aug 2025 18:12
to Natalie Eze
Natalie, Thanks for the summary. Useful. Who's using it day to day is what I care about, and it looks like the answer is the client managers. Good. Send me the renewal in good time when it comes round, and I'll want to see what it has saved us. Steven Holroyd

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BB-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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