What was said
What this says
Current to 14 Oct 26Priya Raman recapped the Growth proposal at £56k total and aimed for an order form by 21 Mar 2025. Lindsey Ward asked how it would be invoiced and needs a PO reference. Priya explained two invoices.
Ask: Priya wanted Steven to say what he still needed and Lindsey to say what finance needed on the order form. Lindsey replied; Steven did not reply in this thread.
Customer view: the credit controller is practical, asking whether implementation is billed apart from the subscription and requiring a PO reference on each invoice. She noted Steven will want to see the answer before he signs.
Next: Priya confirmed two separate invoices with VAT shown and promised the order form for signature that week.
The thread
Updated 9 Oct 26Messages
- Priya Raman 7 Mar 2025 11:36Hello Steven, Lindsey, Thanks for the time on the call this week. A quick recap of where we are, so we keep momentum. The proposal is for the Growth tier, so your client managers can see each brand's orders, returns tickets and service reviews in one place. The total deal value is £56,000, which includes the one-off implementation as well as the subscription. I've copied Owen Tallis, our VP Sales, as he will sign off any final commercial points on our side. If we can get the order form over the line by 21 Mar 2025, we can book the implementation start straight away. Two asks: Steven, is there anything you still need from us before you can sign? And Lindsey, could you let me know what finance needs on the order form so invoicing is straightforward? Happy to make this easy. Best, Priya
- Lindsey Ward 10 Mar 2025 14:10Hi Priya, Thanks for the recap. From my side I just need to understand how the £56,000 will be invoiced. Is it one invoice, or is the implementation billed separately from the subscription? Steven will want to see that before he signs. I'll also need a purchase order reference on each invoice, so please let me know when you have the order form ready and I'll check whether we have one raised. Regards, Lindsey
- Priya Raman 11 Mar 2025 15:26Hi Lindsey, hi Steven, Thanks, Lindsey, that's a fair question. The £56,000 is the total across both parts: the one-off implementation and the first year's subscription. Our finance team raises them as two separate invoices, each with VAT shown clearly, and each will carry your PO reference if you send it over. I'll send the order form for signature this week, so it's ready well ahead of 21 Mar 2025. Steven, shout if you'd like Owen on a call to go through anything. Best, Priya