Ed Duckworth
Person
Brindlecote Insurance Brokers: documents · champion
Ed Duckworth is Brindlecote's Head of Insight and the working champion for the Starter brain. He asks 17% of the organisation's questions and raises most tickets. Ravi Atherton signs. On 1 Oct 2026 Ed agreed to raise Growth with him but promised nothing.
Who they are
Insight
Current to 11 Oct 26Ed Duckworth is Brindlecote's Head of Insight and the working champion for the Starter brain. He asks 17% of the organisation's questions and raises most tickets. Ravi Atherton signs. On 1 Oct 2026 Ed agreed to raise Growth with him but promised nothing.
Role: Head of Insight in Leeds, marked champion in the CRM. Platform user since 3 Jun 2023, not an admin.
Influence: Ed is the day-to-day voice across calls, threads and tickets. Ravi Atherton, Chief Operating Officer, reviews renewal paperwork, so Ed shapes use and the value case more than signature.
Watch: Ed asked 1190 of 7064 questions over the last 12 months, 17% of the organisation's. Use is confined to the renewals team, which is a key-person exposure.
Next: on 1 Oct 2026 he agreed to raise Growth for operations with Ravi, but promised nothing.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brindlecote Insurance Brokers | Head of Insight | champion | ed.duckworth@brindlecote.example |
Activity
- 1 Oct 2026callBrindlecote Insurance Brokers / BB-Demo – Check In
- 27 Apr 2026callBrindlecote Insurance Brokers / BB-Demo – Renewal
+2 - 20 Apr 2026email_threadData sync issue: Zendesk
- 17 Apr 2026ticketHow do I filter query results?
- 2 Mar 2026dealBrindlecote Insurance Brokers – Renewal
- 17 Jul 2025eventBB-Demo webinar
+15 - 10 Jul 2025email_threadBB-Demo webinar: dashboards
- 25 Apr 2025callBrindlecote Insurance Brokers / BB-Demo – Renewal+2
- 26 Mar 2025ticketConnector sync issue
- 20 Mar 2025eventBB-Demo webinar
+14 - 28 Feb 2025dealBrindlecote Insurance Brokers – Renewal
- 20 Feb 2025ticketDuplicate client records
- 7 Oct 2024ticketHow to export dashboard data
- 9 Jul 2024ticketConnector data not loading
- 9 Jul 2024ticketConnector not syncing
- 8 Jul 2024callBrindlecote Insurance Brokers / BB-Demo – Check In
- 13 Jun 2024eventBB-Demo Customer Day
+17 - 24 May 2024ticketDuplicate records in results
- 2 May 2024callBrindlecote Insurance Brokers / BB-Demo – Renewal+2
- 12 Apr 2024ticketHow do I set up alerts?
- 5 Mar 2024ticketHow do I share dashboards with my team?
- 1 Mar 2024dealBrindlecote Insurance Brokers – Renewal
- 9 Feb 2024ticketConnector not loading latest records
- 14 Dec 2023ticketHow can we build a custom dashboard?
- 27 Oct 2023callBrindlecote Insurance Brokers / BB-Demo – Check In
- 10 Aug 2023ticketData not refreshing overnight
- 26 Jun 2023callBrindlecote Insurance Brokers / BB-Demo – Onboarding
- 19 Jun 2023callBrindlecote Insurance Brokers / BB-Demo – Onboarding
- 16 Jun 2023ticketOnboarding question
- 14 Jun 2023callBrindlecote Insurance Brokers / BB-Demo – Onboarding
- 6 Jun 2023callBrindlecote Insurance Brokers / BB-Demo – Kickoff+1
- 1 Jun 2023email_threadKickoff call for Brindlecote
- 9 May 2023email_threadFollow-up: Starter proposal+1
- 8 May 2023callBrindlecote Insurance Brokers / BB-Demo – Negotiation+1
- 24 Apr 2023email_threadProposal for Brindlecote
- 21 Apr 2023callBrindlecote Insurance Brokers / BB-Demo – Proposal
- 11 Apr 2023email_threadDemo scheduled for Brindlecote+2
- 11 Apr 2023callBrindlecote Insurance Brokers / BB-Demo – Demo+2
- 27 Mar 2023email_threadBrindlecote: next steps
- 24 Mar 2023callBrindlecote Insurance Brokers / BB-Demo – Discovery
- 8 Mar 2023dealBrindlecote Insurance Brokers – New