Bethan Lister

How do I set up alerts?

Ticketclosed

Brindlecote Insurance Brokers: documents logo Brindlecote Insurance Brokers: documents · How do I set up alerts?

Ed Duckworth requested alert functionality for high-value claims. Bethan Lister explained the brain lacks built-in alerts and offered export-based workaround.

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Current to 11 Oct 26

Ed Duckworth requested alert functionality for high-value claims. Bethan Lister explained the brain lacks built-in alerts and offered export-based workaround.

Problem: Customer wanted notifications on specific business conditions. Handling: BB-Demo clarified the product does not have native alert functionality and suggested using exports as workaround. First response occurred after 891 minutes. Watch: Feature gap identified; product lacks alerting capability customer desires.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryhow_to
Channelemail
First response (min)891
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  1. Ed Duckworth
    created · Ed Duckworth 12 Apr 2024 08:36
    Is there a way to set up alerts in the brain? We'd like to be notified when certain conditions are met.
  2. Ed Duckworth
    public_reply · Ed Duckworth 12 Apr 2024 15:10
    For example, if a new high-value claim comes in, we'd want to know.
  3. Bethan Lister
    public_reply · Bethan Lister 12 Apr 2024 23:27
    Hi Ed, great question. The brain doesn't currently have built-in alerts, but you can export data on a regular schedule and set up alerts in your systems. I can walk you through the export options if that helps. Thanks, Bethan
  4. Bethan Lister
    status_change · Bethan Lister 30 Apr 2024 15:38
  5. status_change · 4 May 2024 23:59
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