Bethan Lister

How to export dashboard data

Ticketclosed

Brindlecote Insurance Brokers: documents logo Brindlecote Insurance Brokers: documents · How to export dashboard data

Ed Duckworth asked how to export data from dashboards for client reports. Bethan Lister provided CSV export step-by-step instructions and Ed confirmed success.

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What happened

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Current to 11 Oct 26

Ed Duckworth asked how to export data from dashboards for client reports. Bethan Lister provided CSV export step-by-step instructions and Ed confirmed success.

Problem: Ed sought guidance on exporting dashboard data to CSV format for external client reporting. Handling: Bethan provided step-by-step instructions (dashboard settings, export button, CSV format). Ed confirmed success. Watch: 959-minute first response for a low-priority how-to question, but customer successfully adopted the feature.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryhow_to
Channelweb
First response (min)959
CSAT3
Helpdeskmade from

Trail

  1. Ed Duckworth
    created · Ed Duckworth 7 Oct 2024 13:41
    Can someone explain how to export data from dashboards in the brain? We want to send reports to clients.
  2. Bethan Lister
    public_reply · Bethan Lister 8 Oct 2024 05:40
    Hi Ed, you can export dashboard data to CSV from the export button. Here are the steps: click the dashboard settings, select export, then choose CSV format. Can you try that and tell me what you see?
  3. Ed Duckworth
    public_reply · Ed Duckworth 9 Oct 2024 13:43
    Got it working now, thanks for the help.
  4. Bethan Lister
    status_change · Bethan Lister 31 Oct 2024 13:37
  5. status_change · 4 Nov 2024 23:59
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