Who they are
Insight
Current to 11 Oct 26Richard Thorne is Fenmoor's COO and CRM economic buyer. He takes each commercial decision to the board, wants cost all in, and on 18 Aug 2026 said he could not take the current position to the board. He is a light user of the brain.
Role: Chief Operating Officer and CRM economic buyer at Fenmoor Specialty Underwriting. His platform user account was created on 1 Jul 2024 and is not an admin. He asked 4% of the organisation's questions in the last 90 days.
Influence: he decides through the board and has made no commitment on any call. He asks for all-in cost, with one-off and subscription as separate lines and price movement stated plainly.
Watch: at the 17 Aug 2026 QBR and in the 18 Aug 2026 follow-up he questioned value against about fifteen active users. The evidence does not show an executed Enterprise order form.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fenmoor Specialty Underwriting | Chief Operating Officer | economic_buyer | richard.thorne@fenmoor.example |
Activity
- 14 Oct 2026callFenmoor Specialty Underwriting / BB-Demo – Negotiation
+1
- 18 Aug 2026email_threadFollow-up from our QBR: usage, tickets and next steps
+2
- 17 Aug 2026callFenmoor Specialty Underwriting / BB-Demo – Qbr
+2
- 24 Jun 2026email_threadFenmoor order form for signature
- 23 Jun 2026email_threadFenmoor Enterprise order form - where we have got to
+1
- 22 Jun 2026callFenmoor Specialty Underwriting / BB-Demo – Negotiation
+1
- 18 Jun 2026email_threadRenewal conversation - finding a time
- 20 May 2026email_threadFollow-up from our QBR
+1
- 19 May 2026callFenmoor Specialty Underwriting / BB-Demo – Qbr
+1
- 19 Mar 2026eventBB-Demo webinar
+11
- 18 Mar 2026callFenmoor Specialty Underwriting / BB-Demo – Exec Sponsor
+1
- 10 Mar 2026email_threadGrowth upgrade - where we have got to
- 26 Feb 2026email_threadInvitation: BB-Demo webinar on Thursday 19 March 2026
- 19 Feb 2026eventBB-Demo webinar
+11
- 8 Feb 2026email_threadInvitation: BB-Demo webinar on 19 Feb 2026
- 17 Nov 2025email_threadFollowing up on the quarterly review
- 14 Nov 2025callFenmoor Specialty Underwriting / BB-Demo – Qbr
- 17 Sep 2025email_threadUpgrade timing
- 13 Aug 2025email_threadFollow-up from our QBR
+1
- 12 Aug 2025callFenmoor Specialty Underwriting / BB-Demo – Qbr
+1
- 27 Jun 2025email_threadOrder form for signature: Growth renewal
- 10 Jun 2025email_threadFollow-up: Enterprise proposal
- 9 Jun 2025callFenmoor Specialty Underwriting / BB-Demo – Proposal
- 4 Jun 2025callFenmoor Specialty Underwriting / BB-Demo – Renewal
+1
- 2 Jun 2025callFenmoor Specialty Underwriting / BB-Demo – Discovery
+1
- 30 May 2025email_threadRenewal conversation - finding a time
- 22 Apr 2025callFenmoor Specialty Underwriting / BB-Demo – Renewal
+2
- 10 Apr 2025email_threadArranging a renewal conversation
- 1 Apr 2025email_threadFenmoor renewal notice - Growth subscription
- 22 Nov 2024email_threadFollow-up: QBR
+1
- 21 Nov 2024eventBB-Demo webinar
+6
- 21 Nov 2024callFenmoor Specialty Underwriting / BB-Demo – Qbr
+1
- 30 Oct 2024email_threadInvitation: BB-Demo webinar for Fenmoor
- 13 Jun 2024email_threadOrder form for signature
- 30 May 2024email_threadFenmoor order form - commercial and contract points
+2
- 28 May 2024callFenmoor Specialty Underwriting / BB-Demo – Negotiation
+2
- 20 May 2024email_threadFinding a time to talk through terms
- 8 May 2024email_threadFenmoor proposal - where we stand after our call
- 7 May 2024callFenmoor Specialty Underwriting / BB-Demo – Proposal
- 20 Mar 2024email_threadFenmoor and BB-Demo: where we got to after discovery
- 20 Mar 2024callFenmoor Specialty Underwriting / BB-Demo – Discovery