Who they are
Insight
Current to 12 Oct 26Megan Statham is Ellerby Dental Group's platform admin and the technical owner of the brain. She asked 30% of the organisation's questions in the last 12 months, so the account leans on her heavily. The evidence does not show her as a signatory.
Role: Practice Systems Lead in Derby and platform admin since 23 Apr 2025. She took ownership of the questionnaire and test queries during onboarding and raises most support tickets.
Influence: She asked 4937 of 16267 questions in the last 12 months, 30%, and 31% in the last 90 days. Rebecca Oakes was named champion at kickoff; Megan is the working owner day to day.
Watch: That share is a key-person risk. On 21 Sep 2026 she asked for three leavers to be removed; the evidence does not show Megan leaving, and it does not show who signs for Ellerby.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ellerby Dental Group | Practice Systems Lead | admin | megan.statham@ellerbydental.example |
Activity
- 22 Sep 2026ticketDuplicate patient records
- 21 Sep 2026ticketUpdate user access for multiple team members
- 7 Sep 2026ticketFiltering dashboards by practice location
- 21 Jul 2026ticketDashboards not updating, stale data
- 20 Jul 2026ticketAdd new user to account
- 29 Jun 2026ticketPatient connector sync stopped
- 15 Jun 2026ticketSlow dashboard loading
- 18 Nov 2025ticketSetting role-based access permissions
- 8 Sep 2025ticketSearch performance issues
- 5 Aug 2025ticketDuplicate records in patient complaints
- 11 Jun 2025callEllerby Dental Group / BB-Demo – Training
- 9 Jun 2025callEllerby Dental Group / BB-Demo – Onboarding
- 30 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 27 May 2025eventRevenue leaders roundtable
+22
- 23 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 21 May 2025email_threadConnector setup
- 21 May 2025email_threadOnboarding schedule
- 12 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 1 May 2025callEllerby Dental Group / BB-Demo – Onboarding
- 28 Apr 2025email_threadImplementation kickoff
+1
- 25 Apr 2025callEllerby Dental Group / BB-Demo – Kickoff
+1
- 25 Feb 2025callEllerby Dental Group / BB-Demo – Demo
+1