Update user access for multiple team members

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Ellerby Dental Group: documents · Update user access for multiple team members

Megan requested removal of three users who had left and permission updates for two others; Bethan confirmed and requested specific details.

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Current to 11 Oct 26

Megan requested removal of three users who had left and permission updates for two others; Bethan confirmed and requested specific details.

Problem: Three team members had departed, requiring access removal; two others needed permission updates. Handling: Bethan confirmed she could manage the batch changes and requested specific details. The 11-day resolution was reasonable for administrative tasks. Watch: Multiple departures may indicate team restructuring or turnover. Confirm this does not reflect the champion Megan departing.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Details

Updated 9 Oct 26

Priorityhigh

Statusclosed

Categoryaccess_permissions

Channelweb

First response (min)46

CSAT5

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created · Megan Statham 21 Sep 2026 10:33
We need to remove access for three users who've left the group, and also update permissions for two others. Can you handle this batch change for us?
public_reply · Bethan Lister 21 Sep 2026 11:19
Hi Megan, I can do that. Send me the names and email addresses of the three users to remove, and let me know what permission changes the other two need. Thanks, Bethan
status_change · Bethan Lister 28 Sep 2026 10:09
status_change · 2 Oct 2026 23:59

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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