Aoife Mulcahy
Person
Carrowkeel Software: documents · champion
Aoife Mulcahy is Carrowkeel Software's Head of Customer Success, the CRM champion and an admin user. She drives adoption but says she needs her boss in the room to buy. Key-person risk: usage leans on her and one colleague.
Who they are
Insight
Current to 12 Oct 26Aoife Mulcahy is Carrowkeel Software's Head of Customer Success, the CRM champion and an admin user. She drives adoption but says she needs her boss in the room to buy. Key-person risk: usage leans on her and one colleague.
Role: Head of Customer Success at Carrowkeel Software and the CRM champion. The platform record shows her as an admin user created 15 Aug 2025.
Influence: she sets the agenda and drives adoption, but says she does not buy without her boss in the room. Conor Daly, the CFO, checks paperwork and agrees nothing on a call.
Watch: on 22 Sep 2026 she put a usage dip to around ten of forty seats down to leave and a role change. Her sign-off takes at least a week, so renewal paperwork must go early.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Carrowkeel Software | Head of Customer Success | champion | aoife.mulcahy@carrowkeel.example |
Activity
- 22 Sep 2026callCarrowkeel Software / BB-Demo – Check In
- 14 Sep 2026email_threadScheduling our check-in
- 31 Jul 2026email_threadNotes from our check-in
- 30 Jul 2026callCarrowkeel Software / BB-Demo – Check In
- 23 Jul 2026email_threadCheck-in call: finding a time
- 3 Jul 2026callCarrowkeel Software / BB-Demo – Qbr
+1 - 1 Jul 2026callCarrowkeel Software / BB-Demo – Renewal
+2 - 29 May 2026callCarrowkeel Software / BB-Demo – Renewal+2
- 15 May 2026dealCarrowkeel Software – Renewal
- 2 Feb 2026callCarrowkeel Software / BB-Demo – Check In
- 30 Dec 2025email_threadFollow-up from our QBR call+2
- 29 Dec 2025callCarrowkeel Software / BB-Demo – Qbr+2
- 22 Dec 2025email_threadQuarterly business review: finding a date
- 7 Oct 2025ticketConnecting tenant portal data
- 24 Sep 2025callCarrowkeel Software / BB-Demo – Onboarding
- 15 Sep 2025callCarrowkeel Software / BB-Demo – Onboarding
- 8 Sep 2025callCarrowkeel Software / BB-Demo – Onboarding
- 1 Sep 2025callCarrowkeel Software / BB-Demo – Onboarding
- 27 Aug 2025callCarrowkeel Software / BB-Demo – Onboarding
- 20 Aug 2025email_threadFollow-up from kickoff and next steps
+2 - 19 Aug 2025callCarrowkeel Software / BB-Demo – Kickoff+2
- 15 Aug 2025email_threadKickoff scheduling
- 17 Jul 2025callCarrowkeel Software / BB-Demo – Negotiation
+2 - 30 Jun 2025email_threadFollow-up on the Growth proposal
- 30 Jun 2025callCarrowkeel Software / BB-Demo – Proposal
- 19 Jun 2025email_threadThanks for joining the demo: next steps
+2 - 18 Jun 2025callCarrowkeel Software / BB-Demo – Demo+2
- 13 Jun 2025email_threadScheduling the demo
- 10 Jun 2025email_threadFollowing up on the demo
+1 - 9 Jun 2025callCarrowkeel Software / BB-Demo – Demo+1
- 27 May 2025email_threadFollow-up from our discovery call
- 27 May 2025eventRevenue leaders roundtable
+22 - 27 May 2025callCarrowkeel Software / BB-Demo – Discovery
- 21 May 2025email_threadRevenue leaders roundtable: would you join us?
- 6 May 2025dealCarrowkeel Software – New