Check-in call: finding a time

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Logistical thread: Elena Novak proposed a half-hour check-in and Aoife Mulcahy accepted for Wednesday afternoon. Aoife asked for usage per agency group, including which agencies are near renewal.

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Current to 11 Oct 26

Logistical thread: Elena Novak proposed a half-hour check-in and Aoife Mulcahy accepted for Wednesday afternoon. Aoife asked for usage per agency group, including which agencies are near renewal.

Ask: Aoife Mulcahy, Head of Customer Success, agreed to the check-in and asked Elena to bring usage per agency group.

Customer view: She wants to see which agencies are at the edge of their renewals and whether newer features are being picked up. This is engaged and positive in tone.

Next: Elena needs to prepare the per-agency-group usage view before the Wednesday call.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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Messages2

First message2026-07-23

Last message2026-07-24

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Elena Novak 23 Jul 2026 16:13
to Aoife Mulcahy
Dear Aoife, I would like to book our next check-in. To confirm, the agenda I have in mind is: - how your team is using the brain across the agency groups - anything you would like to see in the usage reporting - what you need from us in the coming weeks Would a half hour on Tuesday or Wednesday next week work for you? If neither suits, please send me two alternatives and I will make sure that one of them is held. Kind regards, Elena
Aoife Mulcahy 24 Jul 2026 12:12
to Elena Novak
Hi Elena, Grand, let's do it. Wednesday afternoon is best for me, any time after lunch. Could you bring the usage per agency group? I'd love to see which agencies are at the edge of their renewals and whether the newer features are being picked up. Show me the usage and we can go from there. Thanks a million, Aoife

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