Notes from our check-in

Email thread

Elena Novak sent written notes of the check-in on 31 Jul 2026. Active users are up on the previous quarter within 40 licensed users, no tickets in thirty days, and Aoife Mulcahy wants usage per agency group. No customer reply in the thread.

made from

What was said

What this says

Current to 11 Oct 26

Elena Novak sent written notes of the check-in on 31 Jul 2026. Active users are up on the previous quarter within 40 licensed users, no tickets in thirty days, and Aoife Mulcahy wants usage per agency group. No customer reply in the thread.

Covered: Active users are up on the previous quarter and the team is within the 40 licensed users on the Growth tier. There were no tickets in the last thirty days.

Actions: Elena will send a per-agency-group usage view in a fixed format, and Aoife will say which groups to look at first. Elena will also check with Sophie Ling that renewal paperwork is moving with Conor.

Next: The thread has no customer response, so Aoife has not yet confirmed the notes.

AI · claude-sonnet-5-5 · 11 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typecs

Messages1

First message2026-07-31

Last message2026-07-31

Emailmade from

Messages

Elena Novak 31 Jul 2026 14:20
to Aoife Mulcahy
Dear Aoife, Thank you for your time on our check-in. As agreed, here are the notes in writing. What we covered: - Usage: the number of active users is up on the previous quarter, and your team is working within the 40 licensed users on the Growth tier. - Support: there were no tickets in the last thirty days, and nothing is open on our side. - Reporting: you would like the usage shown per agency group, so that your team can see where adoption is strongest and where it is thinner. Actions: - Elena: to send you the per-agency-group usage view, and I will make sure it is in the same format each time so you can compare month on month. - Aoife: to let me know which agency groups you would like to look at first. - Elena: to confirm with Sophie Ling that the renewal paperwork is moving with Conor, as your term ends on 14 Aug 2026. Please tell me if I have missed or misunderstood anything. Kind regards, Elena

Emailmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help