Hugh Fenton
Person
Wrenfield Property Management: documents · champion
Head of Data at Wrenfield Property Management and the CRM champion. He led the evaluation and onboarding. Usage was light at the 10 Aug 2026 check-in, and the evidence does not show who signs the order form.
Who they are
Insight
Current to 11 Oct 26Head of Data at Wrenfield Property Management and the CRM champion. He led the evaluation and onboarding. Usage was light at the 10 Aug 2026 check-in, and the evidence does not show who signs the order form.
Role: Head of Data and CRM champion. He was on the discovery, demo, proposal, kickoff and onboarding calls, and is the main contact for the Starter brain. His platform user was created on 7 Mar 2026 and is not an admin.
Influence: Chris Jagger, Finance Director, led the cost and cancellation questions on the 6 Jan 2026 proposal call. Hugh is the only person who spoke about value, so the budget holder is not mapped.
Watch: At the 10 Aug 2026 check-in he said the brain speeds up complaint files, but use is narrow. A 21 Jul 2026 ticket recorded a failed nightly refresh while he needed current figures for a presentation.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Wrenfield Property Management | Head of Data | champion | hugh.fenton@wrenfield.example |
Activity
- 10 Aug 2026callWrenfield Property Management / BB-Demo – Check In
- 6 Aug 2026email_threadQuick check-in call
- 21 Jul 2026ticketDashboards not updating
- 31 Mar 2026callWrenfield Property Management / BB-Demo – Onboarding
- 19 Mar 2026eventBB-Demo webinar
+11 - 18 Mar 2026callWrenfield Property Management / BB-Demo – Onboarding
- 11 Mar 2026callWrenfield Property Management / BB-Demo – Onboarding
- 7 Mar 2026email_threadWebinar, 19 Mar 2026
- 4 Mar 2026callWrenfield Property Management / BB-Demo – Kickoff
- 26 Feb 2026email_threadGetting the kickoff scheduled
- 6 Jan 2026callWrenfield Property Management / BB-Demo – Proposal
- 30 Dec 2025email_threadProposal review
- 18 Dec 2025email_threadDemo follow-up
+2 - 18 Dec 2025callWrenfield Property Management / BB-Demo – Demo+2
- 4 Dec 2025callWrenfield Property Management / BB-Demo – Discovery
- 2 Dec 2025email_threadDiscovery call
- 10 Nov 2025dealWrenfield Property Management – New
- 16 Oct 2025eventBB-Demo webinar
+9 - 2 Oct 2025email_threadWebinar invitation