Tom Ashdown

Wrenfield Property Management / B-Brain – Proposal

Callcompleted

Wrenfield Property Management: documents logo Wrenfield Property Management: documents · 2026-01-06 13:00

Tom Ashdown walked Hugh Fenton and Chris Jagger through a Starter proposal at £22,000 a year plus a £6,000 fixed implementation. Chris, the finance director, asked about payment flexibility and cancellation, then took the proposal away to read.

What was said

What this says

Current to 11 Oct 26

Tom Ashdown walked Hugh Fenton and Chris Jagger through a Starter proposal at £22,000 a year plus a £6,000 fixed implementation. Chris, the finance director, asked about payment flexibility and cancellation, then took the proposal away to read.

What happened: On 6 Jan 2026 Tom presented the Starter proposal to Hugh, Head of Data, and Chris, Finance Director. Scope was fifteen users, four connectors, pages, chat and search, with a four-week implementation.

Customer view: Chris led with cost, payment period and exit terms. He did not commit, saying he would read the proposal first.

Commercial: Tom offered quarterly billing subject to a check with the finance team, and said he would send an order form once both were happy. He was unsure of the mid-term exit terms and said he would check with his manager.

Watch: The cancellation question suggests a cautious finance buyer. The evidence does not show a decision on this call.

AI · claude-sonnet-5-5 · 11 Oct 2026

Themes

Current to 9 Oct 26
Theme
Starter proposal walkthrough
Importance
neutral
Sentiment
neutral
Voice
decision-maker

Who was there

B-Brain

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Tom Ashdown to send the proposal document and then an order form to Chris Jagger.
  • Tom Ashdown to confirm quarterly billing and mid-term exit terms with finance and his manager.

Risks

Current to 9 Oct 26
  • Chris asked about cancelling mid-term and Tom had no firm answer on exit terms.
  • Chris has not committed and wants to read the proposal before replying.

Opportunities

Current to 9 Oct 26
  • Quarterly billing could remove a payment objection if the finance team agrees.
  • Hugh's questions about support and technical effort show real interest in the Starter scope.

Transcript

Not yet analysedThe transcript has not been written yet.

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