Wrenfield Property Management / B-Brain – Kickoff
Callcompleted
Wrenfield Property Management: documents · 2026-03-04 15:45
Kickoff on 4 Mar 2026 with Hugh Fenton, Head of Data. Laura Penhaligon set out a four-week plan to connect four systems and asked for admin and Snowflake write access this week. Hugh was agreeable and keen to start.
What was said
What this says
Current to 11 Oct 26Kickoff on 4 Mar 2026 with Hugh Fenton, Head of Data. Laura Penhaligon set out a four-week plan to connect four systems and asked for admin and Snowflake write access this week. Hugh was agreeable and keen to start.
What happened: Laura laid out the four weeks: requirements, build and test, more testing with the team, then go-live and handover. Amara Obi introduced herself as the main contact after go-live.
Customer view: Hugh asked what the timeline was, which systems would connect and what he would need to change. He said "Brilliant. Should be straightforward." and "Let's go."
Dependencies: Laura needs admin access to all four systems and write access to Snowflake, plus the data analyst for a couple of hours a week to validate the data.
Watch: Hugh asked for B-Brain's usual success measure. Amara answered adoption, then said the value question would be checked at QBR.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Laura Penhaligon to send Hugh the access checklist on 4 Mar 2026.
- Amara Obi to put the training session in the diary for week four, once the brain is live.
Risks
Current to 9 Oct 26- Go-live depends on Hugh Fenton supplying admin access to four systems and Snowflake write access this week.
- The data analyst is the only named technical validator, so the data checks depend on one person's time.
- Amara Obi promised quarterly check-ins, while the Starter tier includes six-monthly ones, so the order form should be checked.
Opportunities
Current to 9 Oct 26- A clean go-live and early users from Hugh's team can build the adoption that supports the first renewal.
- The QBR value discussion Amara described gives a set point to agree what the brain is worth to Wrenfield.