Who they are
Insight
As at Fri 9 Oct 2026Senior Project Manager at Ashwell Mercer Interiors and the heaviest hands-on user of the brain. Raises most tickets and builds the dispute evidence. His platform user was deactivated on 2026-08-22, so his status needs confirming.
Role: Senior Project Manager and CRM user, not an admin. He joined the demo on 7 Jun 2024, attended training, and raises most of the account's tickets on connectors, dashboards and access.
Influence: Craig Ashwell holds the commercial decision, while Jamal is the practical champion. On 20 Jan 2026 he said use is mostly him, and the read of that call names key-person dependence on him and Craig.
Watch: His platform user shows as deactivated on 2026-08-22. The evidence does not show why, or whether he has left or has another login. Confirm before the next conversation.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ashwell Mercer Interiors | Senior Project Manager | user | jamal.edwards@ashwellmercer.example |
Activity
- 16 Jul 2026eventBG-Demo webinar
+38
- 6 Jul 2026email threadInvitation: BG-Demo webinar on 16 Jul 2026
- 29 May 2026ticketHow do I create a dashboard to track project variations and invoices?
- 5 May 2026ticketHow to find all work for a single client
- 14 Apr 2026ticketSalesforce connector not syncing
- 30 Jan 2026ticketData Not Updating
- 20 Jan 2026callAshwell Mercer Interiors / BG-Demo – Check In
- 23 Apr 2025ticketCRM connector out of sync
- 23 Apr 2025ticketNew user access request
- 26 Mar 2025ticketAccounting system connector not syncing
- 14 Mar 2025ticketRequest: export project data to spreadsheet
- 28 Oct 2024ticketSetting up client filter dashboard
- 14 Oct 2024callAshwell Mercer Interiors / BG-Demo – Training
- 4 Oct 2024email threadTraining sessions for your team
- 20 Jun 2024eventBG-Demo webinar
+16
- 14 Jun 2024email threadYou're invited: our webinar on Thursday 20 Jun 2024
- 11 Jun 2024email threadNext steps after the demo
+1
- 7 Jun 2024callAshwell Mercer Interiors / BG-Demo – Demo
+1