Who they are
Insight
Current to 14 Oct 26Chief Customer Officer and CRM economic buyer at Brimscombe Energy. He decides the Enterprise renewal but will not sign without a named colleague's view on value. The term runs to 9 Jan 2027, with signing targeted for 20 Nov 2026.
Role: Executive sponsor and signatory for the Enterprise subscription. The CRM records him as economic buyer, and he has a platform user but is not an admin.
Influence: He makes the final decision, but repeatedly gates it on a named colleague's view of value. He asks for early notice, plain headlines and confirmed written figures, and dislikes surprises.
Watch: On 1 Sep 2026 he called the renewal increase larger than expected and usage softer. Ofgem complaint handling is his recurring test, and Tom Ashdown owes him written figures before signature.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brimscombe Energy | Chief Customer Officer | economic_buyer | graham.tovey@brimscombe.example |
Activity
- 29 Oct 2026callBrimscombe Energy / BB-Demo – Renewal
+1
- 1 Oct 2026callBrimscombe Energy / BB-Demo – Renewal
+2
- 29 Sep 2026email_threadFinding a time to talk about your renewal
- 29 Sep 2026email_threadBrimscombe renewal: billing and purchase order
- 24 Sep 2026email_threadFollow-up from the quarterly review
+2
- 23 Sep 2026callBrimscombe Energy / BB-Demo – Qbr
+2
- 16 Sep 2026email_threadYour Enterprise renewal: next steps
- 15 Sep 2026callBrimscombe Energy / BB-Demo – Renewal
+3
- 11 Sep 2026email_threadRenewal conversation: finding a time
- 1 Sep 2026email_threadYour renewal from January
+1
- 29 Jun 2026email_threadThanks for the QBR: notes and next steps
+1
- 26 Jun 2026callBrimscombe Energy / BB-Demo – Qbr
+1
- 11 Jun 2026eventBB-Demo Customer Day London
+91
- 22 May 2026email_threadInvitation: BB-Demo Customer Day London, Thursday 11 June 2026
- 26 Mar 2026email_threadFollow-up from the QBR
+2
- 25 Mar 2026callBrimscombe Energy / BB-Demo – Qbr
+2
- 17 Feb 2026callBrimscombe Energy / BB-Demo – Qbr
+2
- 11 Feb 2026email_threadQuarterly business review: scheduling
- 17 Dec 2025email_threadRenewal order form for your signature
- 26 Nov 2025callBrimscombe Energy / BB-Demo – Renewal
+1
- 18 Nov 2025email_threadFinding a time to talk about the renewal
- 15 Oct 2025callBrimscombe Energy / BB-Demo – Renewal
+1
- 10 Oct 2025email_threadBrimscombe Energy: your Enterprise renewal
- 8 Oct 2025email_threadRenewal conversation: finding a time
- 24 Sep 2025email_threadFollow-up from the quarterly review
+2
- 23 Sep 2025callBrimscombe Energy / BB-Demo – Qbr
+2
- 3 Jul 2025email_threadFollowing up on our QBR
+2
- 2 Jul 2025callBrimscombe Energy / BB-Demo – Qbr
+2
- 23 Dec 2024email_threadOrder form for signature
- 2 Dec 2024email_threadFollowing up on our negotiation call
+1
- 2 Dec 2024callBrimscombe Energy / BB-Demo – Negotiation
+1
- 25 Nov 2024email_threadTime to talk through terms
- 31 Oct 2024email_threadBrimscombe proposal: follow-up and questions
- 30 Oct 2024callBrimscombe Energy / BB-Demo – Proposal
- 19 Sep 2024eventBB-Demo webinar
+15
- 25 Aug 2024email_threadInvitation: BB-Demo webinar on Thursday 19 Sep 2024