What was said
What this says
Current to 13 Oct 26Alice Brewer invited Graham Tovey to the in-person Customer Day London on 11 Jun 2026. This is an event invitation, not a commercial thread. There is no customer response in the thread.
Ask: Alice invited Graham, as executive sponsor at Brimscombe Energy, to attend and share his view on retention, complaint handling and regulator expectations. She asked for a reply by the end of the following week and offered to add a colleague.
Customer view: there is no customer response in the thread, so attendance is not shown. The invitation was sent on 22 May 2026 and the day has since passed, and the thread does not show whether he went.
Next: Daniel Okafor was named as the person to talk it through with. Any follow-up on attendance would sit with him.
The thread
Updated 9 Oct 26Messages
- Alice Brewer 22 May 2026 10:36Dear Graham, I'm writing to invite you to the BB-Demo Customer Day London, which takes place in person in London on Thursday 11 June 2026. The day is for the leaders who sponsor the brain inside their own business. The story here is how customers are using one shared view of their data to change how their teams work, and we'd like the people who made those decisions in the room, not just the people who use the tool day to day. As our executive sponsor at Brimscombe Energy, you have a view on retention, complaint handling and what the regulator expects that I think other attendees would value hearing. There is no obligation to speak. Even an hour of conversation with peers would be useful to us, and I hope to you. Could you let me know by the end of next week whether you are able to join? If you would like to bring a colleague, please say who and I'll add them to the list. I'll send the running order and practical details nearer the day. If you'd rather talk it through first, Daniel Okafor will be glad to pick it up with you. Best, Alice Alice Brewer Head of Marketing, BB-Demo