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Kaltenbrunn Medizintechnik

Healthy£125kRenews 1 May 27
made from

AI facts

As at Fri 9 Oct 2026

Kaltenbrunn Medizintechnik holds an executed Enterprise order form signed 17 Apr 2026, at £125k a year for 1 May 2026 to 30 Apr 2027, plus a £30k implementation fee. Active users rose from 40 in May 2026 to 114 in September 2026 (185%), against 150 licensed users. Renewal is booked for 1 May 2027, 204 days away, at £125k with no renewal terms set. Both invoices were paid within terms. One P1 ticket on 9 Sep 2026 had a first response of 34 minutes against a 30-minute target.

Read from 16 calls · 22 email threads · 9 tickets · 1 deals · 6 people · 9 documents, newest 8 Oct 26

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Profile

Updated 9 Oct 26
  • IndustryMedical devicesSource: CRM company record
  • Websitekaltenbrunn.exampleSource: CRM company record
  • CountryGermanySource: CRM company record · CRM code DE · Region EU
  • HQ cityHamburgSource: CRM company record
  • Size950 employeesSource: CRM company record
  • CRM ownerMatteo RicciSource: CRM company record · Account Executive · CSM Elena Novak
  • Customer since1 May 2026Source: first executed order form ctr_161_01, signed 17 Apr 2026 · Enterprise tier · In the CRM since 13 Nov 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026
CRMmade from

AI opinion

As at Fri 9 Oct 2026

Healthy, because usage, users and connectors have risen strongly since go-live and both invoices were paid within terms. The CFO's challenge over unused licences needs a named rollout plan and a value case before renewal. Filling the remaining licensed seats is the main opportunity.

SignalsKaltenbrunn Medizintechnik - Order Form (signed)Kaltenbrunn Medizintechnik / BG-Demo – QBRKaltenbrunn Medizintechnik - QBR

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£125,000Source: executed order form ctr_161_01, 1 May 2026 to 30 Apr 2027 · CRM £125,000 · Invoiced run rate £125,000 · As of 9 Oct 2026
  • Next renewal1 May 2027Basis: order form ctr_161_01 ends 30 Apr 2027 · In 204 days · Renewal price £125,000 · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 May 2026 to 30 Apr 2027Source: order form ctr_161_01 (new), signed 17 Apr 2026 · Billed annually · 150 seats, 20 connectors
  • TierEnterpriseSource: the current order form
  • Last contact8 Oct 2026Call: Kaltenbrunn Medizintechnik / BG-Demo – QBR · 1 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since May 2026 · 15 connectors configured
  • Licensed seats150114 active users in Sep 2026 · Order form ctr_161_01: 150 seats
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Matteo Ricci sends Thomas Schumacher a written note that reconciles active users to 114, names the first engineering group and service planners with dates, and states the value story from the monitor complaint. renewal
Who
Matteo Ricci Matteo Ricci
When
This week by 9 Oct 2026
Why
Matteo Ricci and Elena Novak should send Thomas Schumacher a written rollout plan with names and dates. It must also reconcile the QBR deck's figure of just under forty active users with the 114 in the usage record, because he challenged paying for 150 licences.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

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The story

As at Fri 9 Oct 2026
Healthy

Healthy: Kaltenbrunn Medizintechnik is on an executed Enterprise order form at £125k a year, renewing 1 May 2027, with active users up 185% since May 2026. The CFO's challenge over unused licences needs a reconciled rollout and value note from Matteo Ricci.

Healthy: Kaltenbrunn Medizintechnik holds an executed Enterprise order form, signed 17 Apr 2026, at £125k a year from 1 May 2026 to 30 Apr 2027. Renewal is booked for 1 May 2027, and both invoices were paid within terms.

Active users rose from 40 in May 2026 to 114 in September 2026, questions from 421 to 2979 and connectors from 3 to 15. Kai Petersen asks the largest twelve-month share at 8%, and Christina Möller remains the champion.

At the 8 Oct 2026 QBR, CFO Thomas Schumacher challenged paying for 150 licences with about forty active, though usage shows 114. A P1 response of 34 minutes missed the 30-minute target, and late refreshes may owe a freshness credit.

Matteo Ricci, with Elena Novak, owes Thomas a note by 9 Oct 2026 that reconciles active users to 114 and names the first engineering group and service planners with dates.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0£75k£150kMay 26Jun 26Jul 26Aug 26Sep 26new£125k£125kMay 26: Contracted ARR £125,000; Invoiced ARR £125,000Jun 26: Contracted ARR £125,000; Invoiced ARR £125,000Jul 26: Contracted ARR £125,000; Invoiced ARR £125,000Aug 26: Contracted ARR £125,000; Invoiced ARR £125,000Sep 26: Contracted ARR £125,000; Invoiced ARR £125,000

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £125k; Invoiced ARR £125k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_161.

Show the figures as a table
MonthContracted ARRInvoiced ARR
May 26£125,000£125,000
Jun 26£125,000£125,000
Jul 26£125,000£125,000
Aug 26£125,000£125,000
Sep 26£125,000£125,000
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
114up 46 vs 3 months earlierof 150 included on the tier
Questions asked · Sep 26
2,979up 1,975 vs 3 months earlier
Connectors configured · Sep 26
15up 5 vs 3 months earlierof 20 included on the tier
Active admins · Sep 26
3level vs 3 months earlier
Data volume · Sep 26
65.9 GBup 24.4 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (150)Right axisQuestions asked
00751,5001503,000May 26Jun 26Jul 26Aug 26Sep 26Included users (150)1502,979114May 26: Active users 40; Licensed seats 150; Questions asked 421Jun 26: Active users 68; Licensed seats 150; Questions asked 1,004Jul 26: Active users 86; Licensed seats 150; Questions asked 1,960Aug 26: Active users 99; Licensed seats 150; Questions asked 1,282Sep 26: Active users 114; Licensed seats 150; Questions asked 2,979

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 114; Licensed seats 150; Questions asked 2,979. Basis: product usage, facts.usage_monthly:org_161, signals:org_161.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
May 2640150421
Jun 26681501,004
Jul 26861501,960
Aug 26991501,282
Sep 261141502,979
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (20)Right axisData volume
00.0 GB1040.0 GB2080.0 GBMay 26Jun 26Jul 26Aug 26Sep 26Included connectors (20)65.9 GB153May 26: Connectors configured 3; Active admins 3; Data volume 12.21 GBJun 26: Connectors configured 10; Active admins 3; Data volume 41.51 GBJul 26: Connectors configured 13; Active admins 3; Data volume 55.04 GBAug 26: Connectors configured 14; Active admins 3; Data volume 60.43 GBSep 26: Connectors configured 15; Active admins 3; Data volume 65.94 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 15; Active admins 3; Data volume 65.9 GB. Basis: product usage, facts.usage_monthly:org_161, signals:org_161.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
May 263312.21 GB
Jun 2610341.51 GB
Jul 2613355.04 GB
Aug 2614360.43 GB
Sep 2615365.94 GB
Usagemade from

Documents

Updated 9 Oct 26

9 documents in 5 folders; 1 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

CRMmade from

Open tickets

No open tickets.

Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Kaltenbrunn Medizintechnik's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 56 AI summaries of 59 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 8 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
made from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.
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