What the paper says
Document roll-up
Current to 11 Oct 26Four executed documents: MSA, DPA and first order form signed 13 Dec 2024, and a Starter order form signed 15 Dec 2025 at £19,500 per year to 31 Dec 2026. Two drafts are superseded, two finals are not binding, and renewal wording differs across documents.
Executed: The order form signed 15 Dec 2025 is the current contract: Starter, 1 Jan 2026 to 31 Dec 2026, £19,500 per year, annually in advance. It sits under the MSA and the DPA, both signed 13 Dec 2024.
Earlier term: The order form signed 13 Dec 2024 covered 1 Jan 2025 to 31 Dec 2025 at £19,500 a year plus £6,000 implementation, £25,500 in total. Tom Ashdown signed for BB-Demo; no executed document names the customer signatory.
Open items: Proposal v1 of 17 Oct 2024 and MSA v2 of 18 Nov 2024 are drafts, superseded on 13 Dec 2024. The proposal of 22 Oct 2024 and the onboarding plan of 1 Jan 2025 are stored as final but bind nothing.
Contradictions:
- Proposal v1 of 17 Oct 2024 shows implementation as included, while the executed order form of 13 Dec 2024 charges £6,000.
- The proposal of 22 Oct 2024 says the subscription renews on the same terms; the executed order form of 13 Dec 2024 renews at the then-current list price.
- Proposal v1 promises a six-monthly check-in; the onboarding plan of 1 Jan 2025 promises quarterly check-ins.
- The 2024 order form renews at the then-current list price, yet the 2025 order form kept £19,500, the v1 Starter list, consistent with the price book's v1 protection.
Commitments: The 15 Dec 2025 order form commits 99.5% uptime, P1 first response in 4 business hours, nightly refresh by 07:00 UK time on business days, and a 5% service credit for availability only. The DPA limits data retention to the Service Agreement's duration.
Renewal: The current form auto-renews unless 90 days' written notice is given before 31 Dec 2026; that point falls before 9 Oct 2026. Under the price book the next renewal moves to the v2 Starter list, +12.8%.
Gaps: All eight documents were read. They do not show connector go-live dates, any discount, the customer signatory, or whether notice of non-renewal was given.
Executed terms
Current to 9 Oct 26- BillingAnnual, in advance, Net 30 days from invoiceAnnual, in advance, Net 30 days from invoice · Source: doc_017_008
- End2026-12-31Source: doc_017_008
- Price£19,500 per yearSource: doc_017_008
- Service levels["99.5% uptime", "P1 first response 4 business hours", "Nightly refresh complete by 07:00 UK time on business days", "Service credit 5% of one month's subscription fee per month of availability breach"]["99.5% uptime", "P1 first response 4 business hours", "Nightly refresh complete by 07:00 UK time on business days", "Service credit 5% of one month's subscription fee per month of availability breach"] · Source: doc_017_008
- Start2026-01-01Source: doc_017_008
- Term months12Source: doc_017_008
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (5)
- Draft Starter master services agreement draft · contract · 18 Nov 2024
- Signed Starter master services agreement executed · contract · 13 Dec 2024
- Signed data processing agreement executed · dpa · 13 Dec 2024
- Starter subscription order form executed · order form · 13 Dec 2024
- Starter subscription order form executed · order form · 15 Dec 2025
- Onboarding (1)
- Four-week Starter onboarding plan issued · onboarding plan · 1 Jan 2025
- Proposals (2)
- Draft Starter tier proposal draft · proposal · 17 Oct 2024
- Starter tier sales proposal issued · proposal · 22 Oct 2024
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Quaystead Marine Services - Proposal v1 | Quaystead Marine Services - Order Form (signed) | The draft proposal of 17 Oct 2024 shows implementation as included; the executed order form of 13 Dec 2024 charges £6,000. |
| Quaystead Marine Services - Proposal | Quaystead Marine Services - Order Form (signed) | The proposal of 22 Oct 2024 renews on the same terms; the executed order form renews at the then-current list price. |
| Quaystead Marine Services - Proposal v1 | Quaystead Marine Services - Onboarding Plan | The proposal promises a six-monthly check-in; the onboarding plan of 1 Jan 2025 promises quarterly check-ins. |
| Quaystead Marine Services - Order Form (signed) | Quaystead Marine Services - Order Form (signed) | The 2024 order form renews at the then-current list price, but the 2025 order form kept the v1 Starter price of £19,500. |