Who they are
Insight
Current to 11 Oct 26Head of E-commerce at Lindqvarn Retail and a platform admin. Engaged since the early 2025 demos, now a heavy dashboards builder user who raises tickets on data freshness and search. The CRM role is user; the reads show him shaping the Enterprise evaluation.
Role: Head of E-commerce at Lindqvarn Retail, Stockholm. The CRM holds him as a user, and his platform account created on 2025-06-01 is an admin account. He attended the demos, asked for the budget ballpark and said he would take the numbers to finance.
Influence: He acts as a champion for the e-commerce use case. The evidence does not show who signs or decides commercially, and Karin Sjöberg wanted the CFO involved.
Watch: Several 2026 tickets concern stale or duplicate data, a conversion chart stuck on previous day data, and a first response of 822 minutes on the special characters bug. His latest ticket, on 2026-10-06, shows him building a Nordic stores report and asking about templates.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Lindqvarn Retail | Head of E-commerce | user | johan.berglund@lindqvarn.example |
Activity
- 6 Oct 2026ticketCould we filter dashboard results by store location?
- 13 Aug 2026ticketDashboard chart not updating
- 28 Jul 2026ticketDuplicate customer records in data
- 22 Jul 2026ticketDashboards showing old data - refresh not working
- 18 Jun 2026eventBB-Demo webinar
+17
- 9 Jun 2026email_threadInvitation: BB-Demo webinar, Thursday 18 June 2026
- 21 May 2026ticketSearch not returning results for names with special characters
- 20 Mar 2026ticketHow do I query customer segments by store region?
- 8 Dec 2025ticketFeature request: custom date range filters
- 17 Sep 2025ticketMissing e-commerce data access
- 29 Aug 2025callLindqvarn Retail / BB-Demo – Training
- 28 Aug 2025callLindqvarn Retail / BB-Demo – Training
- 15 May 2025eventBB-Demo webinar
+16
- 6 Mar 2025email_threadAfter the store managers' demo
+1
- 5 Mar 2025callLindqvarn Retail / BB-Demo – Demo
+1
- 20 Feb 2025email_threadFollowing up on Thursday's demo
+1
- 19 Feb 2025callLindqvarn Retail / BB-Demo – Demo
+1
- 26 Nov 2024eventRevenue leaders roundtable
+15