Who they are
Insight
Current to 11 Oct 26Sanne Bakker is the Veldmaat Payments data engineer and platform admin. She reports most refresh problems, keeps her own refresh log and fields stale-data questions from colleagues. Joost Verbeek, not Sanne, leads the commercial conversation.
Role: Data Engineer in Amsterdam, CRM role admin, with a platform account created on 5 Jan 2026. The record shows 13 calls, 5 email threads and 19 tickets, so she is the day-to-day technical contact.
Influence: she documents misses and asks for written reasons because Joost will ask her. Joost sets the position on credits, the held invoice and renewal. Her service credit questions suggest she is building the record.
Watch: she absorbs account managers' questions about stale data. A tenth-plus refresh breach is on her tickets, and the latest ticket records a root cause and a query fix still to be confirmed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Veldmaat Payments | Data Engineer | admin | sanne.bakker@veldmaat.example |
Activity
- 19 Nov 2026eventBB-Demo webinar
+11
- 1 Oct 2026ticketRefresh not complete at 07:00
- 22 Sep 2026callVeldmaat Payments / BB-Demo – Qbr
- 4 Sep 2026ticketDaily refresh late again
- 20 Aug 2026ticketRefresh running late every day
- 28 Jul 2026callVeldmaat Payments / BB-Demo – Escalation
+2
- 27 Jul 2026ticketSLA terms clarification – Growth vs Enterprise
- 23 Jul 2026ticketData sync incomplete after backfill
- 22 Jul 2026ticketRefresh failed again – second day
- 21 Jul 2026ticketP1: Refresh pipeline stalled
- 6 Jul 2026ticketDaily refresh running behind
- 29 Jun 2026ticketRefresh not complete by 07:00
- 19 Jun 2026ticketRefresh not complete at 07:00
- 1 Jun 2026ticketRefresh not complete at 07:00
- 29 May 2026callVeldmaat Payments / BB-Demo – Qbr
- 18 May 2026ticketDaily refresh not complete by 07:00
- 1 May 2026ticketRefresh not complete at 07:00 Amsterdam
- 7 Apr 2026callVeldmaat Payments / BB-Demo – Check In
+1
- 30 Mar 2026ticketAccounting system connector not yet working
- 16 Mar 2026ticketAccounting system connector not yet working
- 3 Mar 2026ticketExact Online connector not syncing
- 19 Feb 2026callVeldmaat Payments / BB-Demo – Onboarding
- 17 Feb 2026ticketAccounting system connector not yet working
- 16 Feb 2026email_threadOnboarding - re-run of the Zendesk load
- 12 Feb 2026callVeldmaat Payments / BB-Demo – Onboarding
- 6 Feb 2026callVeldmaat Payments / BB-Demo – Onboarding
- 4 Feb 2026ticketAccounting system connector not yet working
- 4 Feb 2026email_threadOnboarding session - connector setup and refresh check
- 2 Feb 2026callVeldmaat Payments / BB-Demo – Onboarding
- 29 Jan 2026email_threadConnector walkthrough and next call
- 26 Jan 2026callVeldmaat Payments / BB-Demo – Onboarding
- 22 Jan 2026ticketAccounting system connector not yet working
- 22 Jan 2026callVeldmaat Payments / BB-Demo – Onboarding
- 20 Jan 2026email_threadOnboarding session for your team
- 12 Jan 2026callVeldmaat Payments / BB-Demo – Kickoff
+1
- 27 Oct 2025callVeldmaat Payments / BB-Demo – Demo
+2
- 20 Oct 2025email_threadDemo follow-up and next steps
+1
- 17 Oct 2025callVeldmaat Payments / BB-Demo – Demo
+1