Harrowden Foods
What the paper says
Document roll-up
Current to 11 Oct 26Executed Growth order form and MSA of 12 Dec 2025 set £50,000 a year to 4 Jan 2027. A signed add-on of 17 Jun 2026 adds twenty users at £8,000 a year, co-termed. A further add-on proposal is unsigned, and two QBR decks quote £58,000, which no executed document states.
Executed: The signed order form and MSA of 12 Dec 2025 put Harrowden Foods on Growth at £50,000 a year plus a £12,000 one-off implementation, from 5 Jan 2026 to 4 Jan 2027, with no discount. The signed DPA of the same date governs personal data.
The add-on order form signed 17 Jun 2026 adds twenty users at £8,000 a year, pro-rated to £4,405 for 18 Jun 2026 to 4 Jan 2027. Neither executed form fixes a renewal price.
Open items: These documents are not signed.
- The proposal of 5 Oct 2026, filed as final, offers a further user add-on at £8,000 a year, co-termed to 4 Jan 2027, with no user count stated.
- The draft of 30 Sep 2026 behind it gives a total value of £8,000 and leaves first-period invoicing open.
- The draft MSA of 25 Nov 2025, the proposals of 5 Nov 2025 and 10 Nov 2025, and the add-on drafts of 3 Jun 2026 and 8 Jun 2026 are superseded by executed paper.
Contradictions: The documents disagree on four points.
- The QBR decks of 31 Aug 2026 and 21 Sep 2026 call £58,000 contracted annual recurring revenue. No executed document states that figure: the main order form says £50,000 and the add-on form says £8,000.
- The 21 Sep 2026 deck and the 3 Jun 2026 draft refer to a first-term discount, while the executed MSA and order form state no discount.
- The 31 Aug 2026 and 21 Sep 2026 decks each describe themselves as Amara Obi's first QBR, yet she presented the 1 Jun 2026 deck.
- Two onboarding plans share one title and file name, one by Amara Obi on 3 Jan 2026 and one by Hamza Akhtar on 5 Jan 2026.
Commitments: Growth service levels apply: 99.5% availability, P1 first response within 1 business hour, and nightly refresh by 07:00 customer local time on business days. Credits are 10% of one month's fee for availability only, and invoices are payable within 30 days.
BB-Demo must confirm the renewal price in writing ahead of 4 Jan 2027. The add-on continuation will be quoted at that point.
Gaps: All 18 documents were read. The customer signatory on every executed document is unnamed, and the documents do not show whether Lewis Kerr, the named account owner, is still employed.
Executed terms
Current to 9 Oct 26- BillingAnnual, payment 30 days from the invoice dateAnnual, payment 30 days from the invoice date · Source: doc_009_007
- End2027-01-04Source: doc_009_007
- Price£50,000 a year, plus £12,000 one-off implementation£50,000 a year, plus £12,000 one-off implementation · Source: doc_009_007
- Service levels["Availability 99.5%", "P1 first response 1 hour (business hours)", "Service credit 10% of one month's fee for a month with an availability breach", "Credits for availability only"]["Availability 99.5%", "P1 first response 1 hour (business hours)", "Service credit 10% of one month's fee for a month with an availability breach", "Credits for availability only"] · Source: doc_009_007
- Start2026-01-05Source: doc_009_007
- Term months12Source: doc_009_007
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (5)
- Draft master services agreement, Growth draft · contract · 25 Nov 2025
- Executed Growth tier MSA executed · contract · 12 Dec 2025
- Executed data processing agreement executed · dpa · 12 Dec 2025
- Signed Growth order form executed · order form · 12 Dec 2025
- Twenty-user add-on order form executed · order form · 17 Jun 2026
- Onboarding (2)
- Five-phase onboarding plan issued · onboarding plan · 3 Jan 2026
- Onboarding plan for Growth brain issued · onboarding plan · 5 Jan 2026
- Proposals (6)
- Draft Growth tier proposal draft · proposal · 5 Nov 2025
- Growth tier proposal issued · proposal · 10 Nov 2025
- Draft user add-on proposal draft · proposal · 3 Jun 2026
- Extra users proposal on Growth tier issued · proposal · 8 Jun 2026
- Draft add-on users proposal draft · proposal · 30 Sep 2026
- Additional user add-on proposal issued · proposal · 5 Oct 2026
- QBRs (3)
- First quarterly business review issued · qbr deck · 1 Jun 2026
- Quarterly business review, adoption falling issued · qbr deck · 31 Aug 2026
- Quarterly review ahead of renewal issued · qbr deck · 21 Sep 2026
- Security (1)
- Security questionnaire for Growth evaluation issued · security questionnaire · 31 Oct 2025
- Success plans (1)
- Growth tier success plan issued · success plan · 5 Apr 2026
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Harrowden Foods - QBR | Harrowden Foods - Order Form (signed) | The 21 Sep 2026 QBR deck states £58,000 contracted under the executed order form, but the executed order form states £50,000. |
| Harrowden Foods - QBR | Harrowden Foods - Order Form (signed) | The 31 Aug 2026 QBR deck names £58,000 contracted ARR, while the executed add-on form states only its own £8,000 annual price. |
| Harrowden Foods - QBR | Harrowden Foods - Master Services Agreement (signed) | The 21 Sep 2026 deck refers to a first-term discount, while the executed MSA states no discount on either line. |
| Harrowden Foods - Proposal v1 | Harrowden Foods - Order Form (signed) | The 3 Jun 2026 draft refers to a first-term discount ending at renewal, while the executed order form applies no discount. |
| Harrowden Foods - QBR | Harrowden Foods - QBR | The 31 Aug 2026 deck calls itself Amara Obi's first QBR with this customer, yet she presented the 1 Jun 2026 QBR. |
| Harrowden Foods - Onboarding Plan | Harrowden Foods - Onboarding Plan | Two onboarding plans with the same title and file name are dated 3 Jan 2026 and 5 Jan 2026, by different authors. |