Harrowden Foods - Proposal
Documentfinal Harrowden Foods: documents · proposal · final · 2025-11-10
Version 1 proposal from Lewis Kerr dated 10 Nov 2025 for the Growth tier at £50,000 a year, with a first-year total of £62,000 including implementation. First P1 response is within one business hour. It is a proposal, not an executed order form.
What it says
What this says
Current to 11 Oct 26Version 1 proposal from Lewis Kerr dated 10 Nov 2025 for the Growth tier at £50,000 a year, with a first-year total of £62,000 including implementation. First P1 response is within one business hour. It is a proposal, not an executed order form.
What it is: a final-status proposal prepared by Lewis Kerr, Account Executive, for Harrowden Foods in Leicester. It sets out the Growth tier for the commercial insights and customer service teams, built inside the customer's own Snowflake account.
Commits: it states "The annual subscription price is £50,000" and a first-year total of £62,000 including the one-off implementation. Service levels listed are first response to a priority one issue "within one business hour" and nightly refresh "by 07:00 customer local time on business days".
Unusual: nothing off the standard Growth terms. Implementation runs for eight weeks, and each connector promised in the order form will carry a "live within N days" commitment.
Not settled: the connector list is to be confirmed with the IT lead. The text says "The order form is the contractual record of these terms and takes precedence over this proposal", so the executed order form decides price and terms. The document does not show whether the customer accepted, or when.
As found in this document
Current to 9 Oct 26- Price£50,000Source: object_read:doc_009_003
- Annual subscription price£50,000Source: object_read:doc_009_003
- First-year total£62,000Source: object_read:doc_009_003
- BillingThe subscription is billed annually in advance; quarterly billing is available on request.The subscription is billed annually in advance; quarterly billing is available on request. · Source: object_read:doc_009_003
- Payment termsInvoices are issued on thirty-day terms.Invoices are issued on thirty-day terms. · Source: object_read:doc_009_003
- P1 first responsewithin one business hourSource: object_read:doc_009_003
- Nightly refreshcompleted by 07:00 customer local time on business dayscompleted by 07:00 customer local time on business days · Source: object_read:doc_009_003
- Service creditsfor availability breaches, at the Growth ratefor availability breaches, at the Growth rate · Source: object_read:doc_009_003
- Implementationone-off, fixed fee, runs for eight weeksone-off, fixed fee, runs for eight weeks · Source: object_read:doc_009_003