Harrowden Foods - Security Questionnaire
Documentfinal Harrowden Foods: documents · security_questionnaire · final · 2025-10-31
Final, version one security questionnaire completed by Hannah Lowe on 31 Oct 2025 for a Growth tier evaluation. It describes architecture and service levels, not certifications. It quotes no availability percentage, P1 response time or price.
What it says
What this says
Current to 11 Oct 26Final, version one security questionnaire completed by Hannah Lowe on 31 Oct 2025 for a Growth tier evaluation. It describes architecture and service levels, not certifications. It quotes no availability percentage, P1 response time or price.
What it is: B-Brain's answers to security questions raised while Harrowden Foods evaluates the Growth tier. It was completed by Hannah Lowe, Solutions Engineer, on 31 Oct 2025.
Commits: the brain runs "Inside Harrowden Foods' own Snowflake account", and on Growth credits "cover availability only". The text gives no figures for availability, response times or price.
Unusual: nothing off the standard terms. The document says single sign-on and SCIM "belong to the Enterprise tier", so an IT requirement for them would be an upgrade conversation.
Not settled: it is not a statement of certifications, and it says anything not stated "has not been promised". Four open items remain: the connector list, single sign-on need, Snowflake region and retailer data conditions.
As found in this document
Current to 9 Oct 26- HostingInside Harrowden Foods' own Snowflake accountInside Harrowden Foods' own Snowflake account · Source: object_read:doc_009_001
- Service credits on GrowthOn Growth, credits cover availability onlyOn Growth, credits cover availability only · Source: object_read:doc_009_001
- P1 responseThe Growth first-response commitment for a top-priority issue, measured in business hoursThe Growth first-response commitment for a top-priority issue, measured in business hours · Source: object_read:doc_009_001
- Nightly refreshThe nightly refresh completes before the start of your business day on business daysThe nightly refresh completes before the start of your business day on business days · Source: object_read:doc_009_001