Ilse de Graaf
Person
Brakkevoort Logistics: documents · user
Ilse de Graaf is an account manager at Brakkevoort Logistics and a hands-on daily user, not a decision-maker. She asks 6% of the organisation's questions. Pieter decides who gets access, and she is an adoption champion at team level.
Who they are
Insight
Current to 11 Oct 26Ilse de Graaf is an account manager at Brakkevoort Logistics and a hands-on daily user, not a decision-maker. She asks 6% of the organisation's questions. Pieter decides who gets access, and she is an adoption champion at team level.
Role: Account Manager in Rotterdam, with a platform user account created on 1 Apr 2025 and no admin rights. She has been the main user in training sessions and support tickets.
Influence: She reports real time savings and plans to show two colleagues the morning check. Pieter decides who gets access, so wider rollout runs through him.
Watch: She asked for automated report scheduling in Dec 2025. She reported the freight connector stopping on 6 Feb 2026 after the IT team changed the API key. Marketing invitations to her show no reply.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brakkevoort Logistics | Account Manager | user | ilse.degraaf@brakkevoort.example |
Activity
- 11 Jun 2026eventBB-Demo Customer Day London
+32 - 19 Feb 2026eventBB-Demo webinar
+11 - 6 Feb 2026ticketConnector not syncing data
- 29 Jan 2026email_threadInvitation to our February webinar
- 18 Dec 2025ticketAutomated report scheduling
- 25 Nov 2025eventRevenue leaders roundtable
+11 - 4 Nov 2025email_threadInvitation: Revenue leaders roundtable in London
- 2 Jun 2025callBrakkevoort Logistics / BB-Demo – Training
- 29 May 2025callBrakkevoort Logistics / BB-Demo – Training
- 28 May 2025email_threadTraining session for your account managers
- 9 May 2025ticketGetting started with account searches
- 7 Feb 2025callBrakkevoort Logistics / BB-Demo – Demo
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