B-Glass
Brittany Hayes

Brittany Hayes

Person

Tilden Marsh Logistics logo Tilden Marsh Logistics · admin

Brittany Hayes is the Tilden Marsh Logistics admin and day-to-day operator of the brain. She raised most tickets, joined onboarding calls and asks 10% of the organisation's questions. Key-person risk on admin; a connector fault was open in September.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Brittany Hayes is the Tilden Marsh Logistics admin and day-to-day operator of the brain. She raised most tickets, joined onboarding calls and asks 10% of the organisation's questions. Key-person risk on admin; a connector fault was open in September.

Role: Business Systems Analyst in Cleveland, CRM role admin, platform admin since 25 Feb 2026. She joined the demo, onboarding calls and raised support tickets on users, permissions and connectors.

Influence: She probes freshness, security and support hours, and works the connectors with Hamza Akhtar. The evidence does not show her signing authority; the commercial decision sat with Gerald Szabo, the finance lead.

Watch: She is the recurring admin contact, so a backup admin is advisable. The call recorder connector failed on 17 Sep 2026 and the Salesforce connector stopped syncing on 24 Jul 2026. The record does not show final resolution of either.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Tilden Marsh LogisticsBusiness Systems Analystadminbrittany.hayes@tildenmarsh.example
CRMmade from

Activity

  • 17 Sep 2026ticketCall recorder connector down: high priority Brittany Hayes, Olivia GrantTilden Marsh Logistics logoBrittany HayesOlivia Grant
  • 28 Jul 2026ticketAdding a new user to the brain Brittany Hayes, Bethan ListerTilden Marsh Logistics logoBrittany HayesBethan Lister
  • 24 Jul 2026ticketSalesforce connector not syncing Brittany Hayes, Kate OrmerodTilden Marsh Logistics logoBrittany HayesKate Ormerod
  • 13 Jul 2026ticketUser access and permissions setup Brittany Hayes, Bethan ListerTilden Marsh Logistics logoBrittany HayesBethan Lister
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 3 Jun 2026email threadCustomer Day invitation Alice Brewer, Brittany HayesTilden Marsh Logistics logoAlice BrewerBrittany Hayes
  • 6 May 2026ticketGetting our team set up and asking about best practices Brittany Hayes, Kate OrmerodTilden Marsh Logistics logoBrittany HayesKate Ormerod
  • 2 Apr 2026callTilden Marsh Logistics / BG-Demo – Onboarding Hamza Akhtar, Brittany Hayes, Angela KowalskiTilden Marsh Logistics logoHamza AkhtarBrittany HayesAngela Kowalski
  • 27 Mar 2026callTilden Marsh Logistics / BG-Demo – Onboarding Hamza Akhtar, Brittany Hayes, Angela KowalskiTilden Marsh Logistics logoHamza AkhtarBrittany HayesAngela Kowalski
  • 19 Mar 2026callTilden Marsh Logistics / BG-Demo – Onboarding Hamza Akhtar, Brittany Hayes, Angela KowalskiTilden Marsh Logistics logoHamza AkhtarBrittany HayesAngela Kowalski
  • 10 Mar 2026ticketHow do I add my team members to the platform? Brittany Hayes, Olivia GrantTilden Marsh Logistics logoBrittany HayesOlivia Grant
  • 6 Mar 2026callTilden Marsh Logistics / BG-Demo – Onboarding Hamza Akhtar, Brittany Hayes, Angela KowalskiTilden Marsh Logistics logoHamza AkhtarBrittany HayesAngela Kowalski
  • 22 Dec 2025email threadDemo follow-up Jordan Pike, Hannah Lowe, Angela Kowalski, Brittany HayesTilden Marsh Logistics logoJordan PikeHannah LoweAngela Kowalski+1
  • 22 Dec 2025callTilden Marsh Logistics / BG-Demo – Demo Jordan Pike, Hannah Lowe, Angela Kowalski, Brittany HayesTilden Marsh Logistics logoJordan PikeHannah LoweAngela Kowalski+1
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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